What are the responsibilities and job description for the HVAC Operations Coordinator position at Holtzman Corp?
Job Summary
We are seeking a detail-oriented and organized individual to join our team as an HVAC Scheduler. As a key member of our service delivery team, you will be responsible for scheduling and coordinating HVAC service appointments, ensuring timely completion of jobs, and providing excellent customer service.
Main Responsibilities
- Schedule and coordinate HVAC service appointments
- Route technicians to ensure efficient job completion
- Follow up with customers to confirm appointment details and ensure satisfaction
- Answer incoming calls related to HVAC service requests
- Enter work orders for service requests and maintain accurate records
Requirements
- Ability to learn multiple operating systems and participate in ongoing training
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
