What are the responsibilities and job description for the Member Services Representative I position at Holy Cross Energy?
Full-time position responds to member inquiries while demonstrating strong customer relations and problem-solving skills with the aim of providing exceptional customer service. Provides billing support for Holy Cross Energy’s (HCE) residential and commercial accounts, which requires review of billing cycle reports and performs the necessary billing adjustments.
Requirements:
- High school diploma or equivalent required
- 2 years or more of strong customer service experience required
- 2 years or more data entry experience preferred
- Valid Driver’s License required
Starting wage $33.52 - $41.90 per hour DOE. If you’re interested in this great career opportunity and helping us achieve our vision of “leading the responsible transition to a clean energy future” please apply below. Application deadline is 11 PM January 26, 2025. Incomplete applications will not be considered. Job offer is contingent on results of pre-employment drug screen, background and driving record checks.
Please read the full job description for Member Services Representative I (PDF)
We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.
Salary : $34 - $42
