Media Center / Help Desk Lead

Join Our Family. Find Your Calling.

Holy Family Catholic Schools in Dubuque, Iowa, is seeking a Media Center/Help Desk Lead to join our family! This full-time position begins in the 2025-2026 school year.

About the Position:

The Media Center/Help Desk Lead plays a vital role in supporting students and staff by maintaining an organized, accessible, and engaging library space. This position involves managing the media collection, organizing instructional materials, and assisting with technology troubleshooting to enhance learning. By collaborating with educators and fostering an inviting environment, the Lead ensures the library remains a valuable resource for research, study, and exploration. Knowledge of curricular areas and frontline computer troubleshooting is essential to effectively support the interdisciplinary needs of the learning community.

Qualifications:

• Experience with media center software, Microsoft Office and Google Workspace
• Moderate troubleshooting skills
• Strong communication skills
• Two-year degree and experience in a library, media center and/or educational setting preferred.

Why Choose Holy Family?

We offer a competitive starting wage plus the following benefits:

• 401k Match - 3% match on 6% employee contribution
• K-12 Tuition Remission
• Childcare Discounts
• Health, Vision and Dental plans
• Employer-paid Life Insurance and Long-term Disability
• Employee Assistance Program
• Flexible Spending Account
• A supportive community of faculty, staff and parents
• The ability to integrate your faith into your work

To Apply:

Interested candidates must complete an application online at: https://www.applitrack.com/hfdbq/onlineapp/

To learn more about Holy Family Catholic Schools, visit us online at: holyfamilydbq.org

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Retirement plan

Schedule:

• Monday to Friday

Work Location: In person