What are the responsibilities and job description for the Office Manager-Korean Medical Program (bilingual preferred) position at Holy Name Medical Center?
Description
Holy Name is New Jersey's last remaining independent, Catholic health system, comprising a comprehensive 361-bed acute care medical center, a cancer center, medical fitness center, residential hospice, nursing school, and physician network. The system has a national reputation for providing culturally sensitive care to a diverse population, drawing patients from across the New York City region to its specialty centers and renowned doctors. Holy Name's mission to provide technologically advanced, compassionate and personalized care extends across a continuum that encompasses education, prevention, diagnosis, treatment, rehabilitation and wellness maintenance. The system is known as a high-quality, low-cost provider of extraordinary clinical care given by compassionate, highly trained physicians and staff.
A Brief Overview
Responsible for overall management of office site, including facility and equipment maintenance, day-to-day supervision of designated personnel, and payroll preparation. Facility liaison with all other locations, administration, vendors and third parties.
What You Will Do
Holy Name is New Jersey's last remaining independent, Catholic health system, comprising a comprehensive 361-bed acute care medical center, a cancer center, medical fitness center, residential hospice, nursing school, and physician network. The system has a national reputation for providing culturally sensitive care to a diverse population, drawing patients from across the New York City region to its specialty centers and renowned doctors. Holy Name's mission to provide technologically advanced, compassionate and personalized care extends across a continuum that encompasses education, prevention, diagnosis, treatment, rehabilitation and wellness maintenance. The system is known as a high-quality, low-cost provider of extraordinary clinical care given by compassionate, highly trained physicians and staff.
A Brief Overview
Responsible for overall management of office site, including facility and equipment maintenance, day-to-day supervision of designated personnel, and payroll preparation. Facility liaison with all other locations, administration, vendors and third parties.
What You Will Do
- Assists with interviews, hires, evaluates, and disciplines direct reporting staff.
- Handles all patient and visitors concerns and assures timely resolution.
- Supervises the daily cash collection and time of visit payments.
- Develops daily operating policies, protocols, procedures for site; trains staff and implements policies. Monitors compliance, coaches and cousels staff and re-trains as necessary.
- Provides day-to-day supervision for all staff working at facility.
- Allocates work among staff and assures that work is completed within appropriate time frames.
- Prioritizes tasks and keeps staff informed of priorities.
- Orders supplies for facility.
- Timely submission of all pre certification requests.
- Monitors performance against budget and takes corrective action as indicated.
- Prepares payroll for facility staff and prepares weekly work schedule for all facility staff.
- Acts as liaison for facility and staff with all other parties.
- Assures that facility is well maintained and that all equipment is maintained and serviced appropriately in accordance with regulatory requirements, etc.
- High School Diploma or equivalent experience Required and
- Bachelor's Degree in Business Administration or a Health care related field Preferred
- Experience in word processing and spreadsheet software (Microsoft Word, Lotus and Excel) Preferred and
- 1-3 years Three years supervisory experience in a medical office setting Preferred and
- Previous Office Manager experience Preferred
- Good interpersonal skills, ability to work well with patients, physicians and staff, ability to follow established office routines and policies.
