What are the responsibilities and job description for the Dispatch/Customer Service position at Home Alliance?
Home Alliance, one of the area's most unique home service companies, is growing again! We have an immediate need for a superstar customer service professional to join our dispatch team.
What you will do:
- Coordinate technician schedules and categorize calls according to importance and urgency.
- Ensure technicians have all relevant information for the day/week.
- Handle issues and updates and commute changes to appropriate technician
- Enter and update new information and changes into our system..
What we look for:
- 3 years dispatch in home services or a similar industry.
- Strong communication and listening skills.
- Able to multitask and work in fast paced environment
Please note this position is based out of our office and is not remote.
Join a company that is all about teamwork, getting the job done and poised for explosive growth!
We look forward to seeing you on our team!
