What are the responsibilities and job description for the Dispatch/Customer Service position at Plumbing Co. $19-20hr position at Payless Water Heaters & Plumbing Inc.?
Job Description
Job Description
At Payless Water Heaters & Plumbing, we specialize in repairing and replacing residential water heaters. We are looking to add a dispatch / customer service representative to our great Call Center team. This is a part-time position.
As a Dispatcher / Customer Service Representative, you’ll utilize our unique computer scheduling program (Service Titan) to efficiently dispatch our expert team to their jobs, ensuring timely resolution and customer satisfaction. You’ll be the first point of contact for our valued customers seeking assistance with water heater issues. This role requires excellent communication skills, empathy, patience, and the ability to follow a required call script.
What Payless Offers :
- Medical, Dental, Vision & Aflac insurances (Full-time only)
- 401K Retirement with company match (Full-time only)
- Excellent training program
- Free Work / life assistance programs
- A fun and friendly work environment
- Paid Sick / Personal Time
Requirements / Responsibilities
What You'll Do :
What We're Looking For :
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Salary : $19 - $20