What are the responsibilities and job description for the Home Care Scheduling Coordinator position at Home Care Assistance?
Are you looking for a career serving and helping others? A career with Home Care Assistance is the place for you! Must have scheduling experience!!!
Duties:
-The Scheduling Manager (SM) is a key member of our staffing team. The primary responsibility is ensuring the smooth ongoing scheduling of care for our clients. Scheduler will support onboarding, training, and performance evaluations of caregiving staff. SMs are also responsible for "covering" client facing functions when the Client Care Manager is unavailable (e.g., a prospect call is received while the CCM is conducting an out of office assessment).
-The Scheduling Manager will have constant contact with Home Care Assistance Caregivers, current clients, prospective clients and visitors to the office.
-Must have a pleasant and engaging personality and be able to quickly create and maintain positive relationships with others.
-Must be able to communicate clearly and remain calm in challenging situations.
-Must display professional appearance - always reflecting the desired image of Home Care Assistance.
- Meet and greet walk in client prospects
-Must be able to think clearly and quickly and implement solutions to problems as they arise
Job Responsibilities:
-Match the appropriate Caregiver(s) for each client based on personalities and abilities.
-Collect relevant caregiver information including Working Availability, Special Skills, all required documents for new caregiver hire profile.
-Assist with weekly Caregiver Orientation and training.
-Coordinate and communicate all Caregivers assignment to client and confirm to ensure proper coverage.
-Develop and distribute a preliminary monthly schedule for all existing clients by the 15th of the preceding month.
-Finalize and communicate to Caregivers their monthly schedule or any changes to the schedule.
-Manage short notice schedule change (call-offs) process to ensure no clients are without required care and that changes are communicated to the client/Family member.
-Ensure all hours, bill rates and pay rate for each shift are accurate and approved daily.
Caregiver HR Administration
-Support maintenance of personnel files and other required records for Caregivers
-Approve or deny all requests by caregivers for time off within 5 days.
-Host bi-weekly zoom meetings with the care team.
-Record all Caregiver training/shifts in the management system.
Job Qualifications:
- Previous experience in office administration or other related fields
- Previous experience in recruiting and hiring
- Ability to prioritize and multitask
- Excellent written and verbal communication skills
- Computer Skills a must
- Strong attention to detail
- Have a passion for helping others
- Previous Caregiving experience or experience in Home Care a plus, but not required
Start your rewarding career with Home Care Assistance today. Apply now!
Locally owned, Home Care Assistance of Nashville is the premier provider of in-home non-medical care for Seniors. We work with Dementia and Alzheimer’s patients, as well as those just needing a little extra help in their activities of daily living. We are changing the way the world ages.
Miscellaneous
-Open and close the HCA office as needed.
-Fill in as a Caregiver in emergency situations.
Job Benefits:
- Competitive pay
- Work close to your home
- Friendly work environment
Start your rewarding career with Home Care Assistance today. Apply now!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) 2% match
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Medical Specialty:
- Home Health
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Application Question(s):
- At least 2 years of office administration experience
Experience:
- Scheduling: 2 years (Required)
Ability to Commute:
- Owens Cross Roads, AL 35763 (Required)
Ability to Relocate:
- Owens Cross Roads, AL 35763: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $18
