What are the responsibilities and job description for the Home Care Operations Coordinator position at Home Care Partners?
Home Care Partners is an award-winning in-home care agency dedicated to delivering high-quality, personalized care to seniors in Lincoln and surrounding communities. Our team provides non-medical support to help clients living with dementia, Parkinson’s, Alzheimer’s, stroke recovery, and other conditions continue living safely and comfortably at home.
We’re seeking a Home Care Operations Coordinator to join our growing team. In this full-time, office-based position, you’ll be at the heart of what makes our care exceptional—supporting both the behind-the-scenes logistics and the personal connections that help our clients thrive.
Working closely with our Home Care Service Manager and Scheduling Coordinator, you’ll help keep things running smoothly—from onboarding new clients and updating care plans, to coordinating caregiver schedules and responding to last-minute changes. You’ll build meaningful relationships with caregivers, clients, and families, ensuring communication stays clear, services remain consistent, and concerns are handled with care.
This is a dynamic role for someone who thrives in a fast-paced environment, enjoys variety in their day-to-day, and finds purpose in helping others. You’ll juggle scheduling challenges, support care planning, field client calls, and help ensure every shift aligns with our commitment to quality and compassion.
If you’re highly organized, love solving problems, and want to be part of a mission-driven team improving the lives of seniors, you’ll feel right at home with Home Care Partners.
Requirements
- 1–2 years of experience in healthcare, social work, scheduling, or client service
- Strong interpersonal, organizational, and problem-solving skills
- Calm, proactive, and adaptable under pressure
- Comfortable with technology and communication tools
- Valid driver’s license, reliable transportation, and clean driving record
- Associate or bachelor’s degree in a related field is a plus
- Ability to pass a background check and drug screening
Schedule
- Full-time (30 hours per week)
- Requires availability for at least two weekends per month to support on-call responder responsibilities
- Includes participation in a rotating holiday coverage schedule shared with the team
- Weekend responsibilities may be handled remotely or in-office, depending on business needs
- Based at our Lincoln office, with occasional visits to client homes
Benefits
- Paid Time Off
- Paid Holidays
- Health Insurance Reimbursement Stipend
- Flexible Scheduling
- Paid, Industry-Leading and Nationally Recognized Training
- Professional Development and Continuing Education Opportunities
Home Care Partners is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: From $20.00 per hour
Work Location: In person
Salary : $20
