Executive Administrator - Tampa

About Us 

Activated Insights (formerly HCP), a SaaS leader in long-term and post-acute care, has opened an Executive Administrator position to support our CEO and executive leadership team.  

Founded in 2008, Activated Insights enhances patient outcomes through top-tier online training for post-acute and residential living providers. Today, with over 250 team members, 3,200 clients, and an impact on over 1 million patients' lives, our products focus on employee engagement, ongoing education, satisfaction surveys, and reputation management tools.  

What Sets Activated Insights Apart:  

1. We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care.

2. Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture.  

3. Backed by the seasoned Cressey & Company, we are flourishing and poised for aggressive growth over the next five years.  

Why Is This Role So Special? 

At Activated Insights, we believe that success is driven by exceptional people, and our Executive Administrator position is at the heart of our commitment to excellence. This role is a unique opportunity to be a driving force behind our company's culture and a trusted partner to our dynamic executive team.  

The Executive Administrator will provide top-tier administrative support to the CEO and other members of the Executive Leadership Team (ELT). This role requires exceptional organizational skills, attention to detail, confidentiality, and the ability to proactively anticipate the needs of the executive team. The ideal candidate will be a strong communicator, problem-solver, and brand ambassador for the leadership team and office. 

Key Responsibilities: 

Executive Support 

• Provide comprehensive and proactive administrative support to the CEO and other members of the executive team, including calendar management, travel arrangements, and expense reporting. 

• Draft and edit correspondence, reports, and presentations for executives. 

• Serve as the primary point of contact for the CEO and ELT, managing calendars, meetings, and communications. 

• Ensure timely follow-up on action items and commitments made by executives. 

• Exercise discretion and maintain confidentiality in all aspects of work, including sensitive company matters. 

• Anticipate needs and proactively take tasks off leadership’s plates to maximize their time and focus. 

Culture & Office Management

• Act as a brand ambassador by maintaining a welcoming and professional office environment. 

• Organize and oversee office operations, including supplies, cleanliness, and workspace readiness. 

• Plan and execute office events and initiatives to enhance company culture. 

• Assist in onboarding new hires, preparing workspaces, and creating executive welcome packages. 

• Serve as the primary liaison for building maintenance, security, and office vendors. 

Experience and Qualifications: 

• Proven experience as an Executive Assistant preferably in a fast-paced environment. 

• Exceptional organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. 

• Strong written and verbal communication skills with a keen attention to detail. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 

• Ability to handle confidential information with discretion and professionalism. 

• Proactive and resourceful problem-solving skills with a positive and adaptable attitude. 

• Strong interpersonal skills with the ability to build and maintain relationships across all levels of the organization. 

Physical Requirements:  

• Ability to sit for extended periods while working at a desk and using a computer. 

• Capability to lift and move items weighing up to 20 pounds. 

Location & Schedule:  

• Able to work on-site at our Tampa, FL office 

• Full time, 40 hours each week  

• Monday through Friday, core business hours of 8:00 AM to 5:00 PM locally with occasional flexibility for collaboration across time zones or to meet critical deadlines.