Comfort Advisor

Home Comfort USA is a top-notch Southern California contractor focused on providing significant value to our residential customers. We’ve been in business for 30 years, and our growth continues due to our excellent reputation and company culture. We treat our teams like family, which enables them to treat our customers with the same respect. We’re always looking for people who are self-motivated and customer-focused. We're looking for someone who loves helping people and wants to be part of improving lives every day.

As an HVAC Comfort Advisor, you will be responsible for generating new business by identifying customer needs and providing tailored HVAC solutions. This role involves engaging with potential and existing customers, conducting comprehensive assessments of their heating and cooling systems, and recommending appropriate products and services to enhance comfort and energy efficiency. The ideal candidate will possess excellent communication skills, a thorough understanding of HVAC systems, and a strong sales acumen.

What We Offer!

• Industry-leading benefits package
• Competitive Pay
• Medical, dental, and vision insurance
• PTO
• Paid Holidays
• 401(k), IRA
• Company Vehicle, Gas Card, and Tablet

Responsibilities:

• Meet with potential customers to discuss their HVAC needs and preferences.
• Conduct in-home evaluations to assess the current HVAC system and identify opportunities for improvement.
• Explain the features and benefits of various HVAC products and services.
• Maintain up-to-date knowledge of HVAC products, industry trends, and regulatory requirements.
• Attend training sessions and workshops to enhance product knowledge and sales skills.
• Build and maintain strong relationships with customers to foster loyalty and referrals.
• Collaborate with the installation and service teams to ensure seamless project execution and customer satisfaction.
• Maintain accurate records of customer interactions, sales activities, and follow-up actions in the CRM system.
• Prepare sales reports and forecasts for management review.

Qualifications:

• HVAC experience is not required but is a plus.
• Minimum 2 years of sales experience
• Excellent Communicator
• B2C sales experience or aptitude
• In-home sales
• Must be able to read and write in English.
• Strong decision-making abilities
• Comfortable navigating through multiple software systems

Pay Transparency:

The starting salary for this opportunity ranges as it is commission-based; the anticipated first-year earnings average $100k–$175k. Other rewards may include incentive plan opportunities and annual bonus eligibility.

We provide a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience.

Apex Service Partners is an equal opportunity employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by an Apex recruiter with an @apexservicepartners.com email directly from our organization.

Job Type: Full-time

Pay: $70,000.00 - $225,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay
• Monthly bonus

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 2 years (Required)
• B2C: 1 year (Required)
• In-Home Sales: 1 year (Required)
• Comfort Advisor: 1 year (Required)

Language:

• Bilingual (Required)

Work Location: In person

Salary : $70,000 - $225,000