What are the responsibilities and job description for the Manager - Delivery Experience Process Engineering position at Home Depot Management Company, LLC?
Position Purpose :
A process engineering manager is responsible for leading cross-functional projects to enable efficient, effective, and repeatable processes within store operations in support of business strategies. They will plan, align, and lead their teams and key business partners toward making progress on respective projects. A process engineering manager will spend time developing annual and quarterly roadmaps in collaboration with business partners, ensuring teams are making progress on deliverables. They will lead their teams to solve problems using the IDOV process while leveraging Agile ways of working, driving productivity, throughput, and improved associate and customer experiences.
Key Responsibilities :
- 10% Agile Ways of Working - Lead the team through Agile ways of working, including sprint planning, story sign-off, and demos
- 20% Analytics - Guide the team to utilize analytics to provide insight, interpret results, or recommend decisions
- 10% Collaboration - Partner with IT, UX, and business teams to deliver scalable solutions to the field
- 20% Design, Test, Iterate - Lead team to design, test, and iterate through solutions
- 5% Development - Develop direct reports through weekly one-on-ones, quarterly development sessions, etc.
- 20% Leading Project Teams - Lead project team of process engineers and business partners to complete process improvement projects through Gemba walks, process mapping, root cause analysis, benchmarking, etc.
- 10% Presentations - Synthesize results and findings through Powerpoint and stakeholder presentations
- 5% Road Mapping - Create quarterly and annual process improvement roadmaps by partnering with business teams
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