Principal Software Engineer, Data Reliability Engineering (Remote)

Position Purpose :

The Software Engineer Principal, Reliability Engineering, is responsible for establishing standards for designing and delivering resilient software systems, and for working with product teams to guide the implementation of these standards. In establishing these standards, Software Engineer Principals, RE, collaborate with other Software Engineer Principals and the broader Enterprise Architecture organization to construct standards that meet long-term organizational goals. Software Engineer Principals, RE, are knowledgeable both about general reliability patterns and the specific domain areas they work with. They provide mentoring to more junior engineers to grow their capabilities.

Key Responsibilities :

• 70% Delivery & Execution
• Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
• Documents, reviews and ensures that all quality and change control standards are met
• Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
• Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production
• Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
• Contributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowerment
• Identifies product enhancements (client-facing or technical) to create a better experience for the end users
• Identifies unsecured code areas and implements fixes as they are discovered with or without tooling
• Identifies, implements, and shares technical solutions that can be used across the organization
• Creates and architects foundational code elements that can be reused many times by a product
• Creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties
• Defines Service Level Objectives for product to constantly measure their reliability in production and help prioritize backlog work
• 20% Support & Enablement :
• Fields questions from other product teams or support teams
• Monitors tools and participates in conversations to encourage collaboration across product teams
• Provides application support for software running in production
• Proactively monitors production Service Level Objectives for products
• Works with vendors and the open-source community to help identify and implement feature enhancements in software products
• Works with other product teams to create API specifications and contracts for shared data
• Proactively reviews the performance and capacity of all aspects of production : code, infrastructure, data, and message processing
• Triages high priority issues and outages as they arise
• 10% Learning :
• Participates in and leads learning activities around modern software design and development core practices (communities of practice)
• Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations
• Attends conferences and learns how to apply new technologies where appropriate

Direct Manager / Direct Reports :

Travel Requirements :

Physical Requirements :

Working Conditions :

Minimum Qualifications :

Preferred Qualifications :

Minimum Education :

Preferred Education :

Minimum Years of Work Experience :

Preferred Years of Work Experience :

Minimum Leadership Experience :

Preferred Leadership Experience :

Competencies :