Principal Software Engineer, Data Reliability Engineering (Remote)

Position Purpose :

The Software Engineer Principal, Reliability Engineering, is responsible for establishing standards for designing and delivering resilient software systems, and for working with product teams to guide the implementation of these standards. In establishing these standards, Software Engineer Principals, RE, collaborate with other Software Engineer Principals and the broader Enterprise Architecture organization to construct standards that meet long-term organizational goals. Software Engineer Principals, RE, are knowledgeable both about general reliability patterns and the specific domain areas they work with. They provide mentoring to more junior engineers to grow their capabilities.

Key Responsibilities :

70% Delivery & Execution

Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions

Documents, reviews and ensures that all quality and change control standards are met

Writes custom code or scripts to automate infrastructure, monitoring services, and test cases

Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production

Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Contributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowerment

Identifies product enhancements (client-facing or technical) to create a better experience for the end users

Identifies unsecured code areas and implements fixes as they are discovered with or without tooling

Identifies, implements, and shares technical solutions that can be used across the organization

Creates and architects foundational code elements that can be reused many times by a product

Creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties

Defines Service Level Objectives for product to constantly measure their reliability in production and help prioritize backlog work

20% Support & Enablement :

Fields questions from other product teams or support teams

Monitors tools and participates in conversations to encourage collaboration across product teams

Provides application support for software running in production

Proactively monitors production Service Level Objectives for products

Works with vendors and the open-source community to help identify and implement feature enhancements in software products

Works with other product teams to create API specifications and contracts for shared data

Proactively reviews the performance and capacity of all aspects of production : code, infrastructure, data, and message processing

Triages high priority issues and outages as they arise

10% Learning :

Participates in and leads learning activities around modern software design and development core practices (communities of practice)

Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations

Attends conferences and learns how to apply new technologies where appropriate

Direct Manager / Direct Reports :

• Typically reports to the Software Engineer Manager or Sr. Manager, Technology Director or Sr. Director.

Travel Requirements :

Physical Requirements :

Working Conditions :

Minimum Qualifications :

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Mastery of an object oriented programming language (preferably Java)

Must be legally permitted to work in the United States

Preferred Qualifications :

6-8 years of relevant work experience

Mastery of effective database selection and data modeling within both SQL and NoSQL paradigms

Mastery of production systems design including High Availability, Disaster Recovery, Performance, Efficiency, and Security

Mastery of a cloud computing platform and the associated automation patterns they provide (preferably Google Cloud and Terraform)

Mastery of a modern container orchestration platform (preferably Kubernetes)

Mastery of modern observability tooling (preferably Prometheus and OpenTelemetry)

Mastery of modern scripting language (preferably Typescript or Python)

Mastery of writing SQL queries against a relational database

Mastery of a version control systems (preferably Git)

Proficient in a CI / CD toolchain (preferably GitHub Actions)

Proficient in query optimization and troubleshooting

Proficient in destructive testing methodologies and tools

Proficient in a modern web application framework

Proficient in defensive coding practices and patterns for high availability

Proficient in modern microservice-based architectures and methodologies

Proficient in successful application of design patterns

Proficient in test-driven development and effective unit test creation

Experience with a front-end technology and framework such as HTML, CSS, JavaScript, AngularJS, or React

Experience in working with 12-factor methodology and understanding its benefits, and able to demonstrate appropriate patterns to more junior team members

Minimum Education :

Preferred Education :

Minimum Years of Work Experience :

Preferred Years of Work Experience :

Minimum Leadership Experience :

Preferred Leadership Experience :

Competencies :

Action Oriented : Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm

Business Insight : Applying knowledge of business and the marketplace to advance the organization's goals

Collaborates : Building partnerships and working collaboratively with others to meet shared objectives

Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Cultivates Innovation : Creating new and better ways for the organization to be successful

Drives Results : Consistently achieving results, even under tough circumstances

Global Perspective : Taking a broad view when approaching issues; using a global lens

Interpersonal Savvy : Relating openly and comfortably with diverse groups of people

Manages Ambiguity : Operating effectively, even when things are not certain or the way forward is not clear

Manages Complexity : Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Nimble Learning : Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder

Optimizes Work Processes : Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Self-Development : Actively seeking new ways to grow and be challenged using both formal and informal development channels

Situational Adaptability : Adapting approach and demeanor in real time to match the shifting demands of different situations

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $160,000.00 - $240,000.00

Salary : $160,000 - $240,000