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Sr. Manager Process Engineering - Store Operations Fulfillment

HOME DEPOT U.S.A., INC.
Atlanta, GA Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/14/2025

Position Purpose :

A process engineering senior manager is responsible for managing teams who are leading cross-functional projects to enable efficient, effective, and repeatable processes within store operations in support of business strategies. They will partner with cross-functional leaders to understand strategies and will help their teams plan and align their work to achieve results. A process engineering senior manager will spend time removing roadblocks, driving motivation and engagement, and ensuring work is meeting stakeholder expectations. They will actively engage with their teams who are solving problems using the IDOV process while leveraging Agile ways of working, driving productivity, throughput, and improved associate and customer experiences.

Key Responsibilities :

  • 20% Agile Ways of Working - Participate in multiple teams' Agile ways of working meetings, including sprint planning, story sign-off, and demos
  • 10% Collaboration - Partner with IT, UX, and business teams to deliver scalable solutions to the field
  • 5% Development - Develop direct reports through weekly one-on-ones, quarterly development sessions, etc.
  • 25% Planning & Aligning - Ensure project teams are aligned to roadmaps, understand the vision and strategy, and are making quality decisions to move projects forward
  • 10% Presentations - Communicate progress and results through Powerpoint to all levels
  • 25% Prioritization - Partner with key stakeholders to understand quarterly and annual priorities. Evaluate value of each initiative to determine prioritization
  • 5% Project Support - Remove roadblocks that are causing delays in project work

Direct Manager / Direct Reports :

  • This Position typically reports to Director, Process Engineering
  • This Position has 3-5 Direct Reports
  • Travel Requirements :

  • Typically requires overnight travel less than 10% of the time.
  • Physical Requirements :

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Working Conditions :

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Minimum Qualifications :

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Preferred Qualifications :

  • Working knowledge of Microsoft Office Suite
  • Working knowledge of Tableau
  • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
  • Demonstrated ability to collaborate and work effectively with cross-functional teams
  • Demonstrated project management skills
  • Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
  • Excellent written and verbal communication skills
  • Industrial Engineering Degree or other related Engineering Degree
  • 4 years experience practicing process improvement
  • Experience practicing Agile or Kaizen ways of working
  • Experience leading others
  • Proficient in : Microsoft Office (Outlook, Excel, Powerpoint, Word, Sharepoint, Power Apps, Visio), Google Cloud Platform (Big Query, Big Query Assistant), Tableau, Jira
  • 4 years of previous leadership experience
  • Minimum Education :

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
  • Preferred Education :

  • No additional education
  • Minimum Years of Work Experience :

    Preferred Years of Work Experience :

  • No additional years of experience
  • Minimum Leadership Experience :

  • None
  • Preferred Leadership Experience :

  • None
  • Certifications :

  • Lean Six Sigma certification
  • Competencies :

  • Drives Vision and Purpose
  • Attracts Top Talent
  • Collaborates
  • Ensures Accountability
  • Balances Stakeholders
  • Communicates Effectively
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