What are the responsibilities and job description for the Insurance Coordinator position at Home Dialysis Of Santa Fe LLC?
Job Overview
The Insurance Coordinator plays a crucial role in managing and facilitating insurance processes within our organization. This position requires a detail-oriented individual who excels in customer service and possesses strong communication skills. The ideal candidate will be responsible for coordinating insurance claims, assisting clients with inquiries, and ensuring compliance with company policies and procedures. This role is perfect for someone who enjoys working in a dynamic environment and has a passion for helping others navigate their insurance needs.
Duties
- Educate on the availability of alternative insurance options
- Provide exceptional customer service by addressing client inquiries and resolving issues related to their insurance policies.
- Analyze client needs to recommend appropriate insurance products that align with their requirements.
- Communicate effectively with clients, insurance providers, and internal teams to facilitate smooth operations.
- Negotiate terms and conditions of insurance policies as needed to meet client expectations.
- Maintain accurate records of client interactions, policy details, and claims status in the company database.
- Stay updated on industry trends, market conditions, and changes in insurance regulations to provide informed advice to clients.
Skills
- Strong customer service skills with the ability to build rapport with clients.
- Experience in outside sales or retail sales is preferred, particularly in an insurance context.
- Multilingual or bilingual abilities are a plus, enhancing communication with diverse clientele.
- Proficient in analyzing data and market trends to make informed recommendations.
- Excellent negotiation skills to advocate for clients’ best interests effectively.
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
- Ability to communicate clearly both verbally and in writing, ensuring all parties understand policy details and processes.
This position offers an exciting opportunity for individuals looking to grow their career in the insurance industry while providing valuable support to clients navigating their coverage options.
Job Type: Part-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $20 - $23
