HOA Accounts Receivable Specialist

The Home Encounter HECM, LLC. is a national, integrated platform dedicated to delivering top-tier Homeowners Association property management services to Homeowners across the single-family and multi-family Homeowner Association markets. Our mission is to ensure consistent, proactive, and transparent Association management. Through our strategic partnerships, we merge local expertise with the extensive resources of a larger organization. Home Encounter HECM, LLC. emphasizes professionalism, effective communication, and ongoing education for ourselves and our clients. Upholding the highest standards of integrity and transparency, we prioritize ethical dealings with the Board of Directors, residents, vendors, and each other. Our dynamic team thrives in a supportive and enjoyable work environment, characterized by mutual respect and consideration. We offer competitive compensation and comprehensive benefits, believing that contented employees deliver superior service to our clients and customers. WE ARE LOOKING FOR YOU!

The HOA Accounts Receivable Specialist is responsible for managing accounts receivable processes for multiple homeowners’ associations (HOA). The HOA Accounts Receivable Specialist ensures efficient billing, collection, and resolution of outstanding balances. The HOA Accounts Receivable Specialist conducts administrative support to all affiliated team members in the purview of the role.

Job Duties and Responsibilities:

• Coordinate collection efforts and communicate effectively with homeowners regarding outstanding payments.
• Receive and record payments from homeowners, ensuring payments are applied correctly.
• Communicate with collections attorneys.
• Process electronic payments and reconcile transactions in CINC accounting systems.
• Monitor accounts receivable aging and follow up on overdue balances.
• Prepare reports on accounts receivable status, aging, and collections activity.
• Provide regular updates and analysis to management and board members.
• Respond to homeowner inquiries related to billing, payments, and account balances.
• Resolve billing discrepancies and address concerns in a timely and professional manner.
• Perform any additional duties within the scope of HOA Accounts Receivables Specialist and as assigned by the manager.

Experience and Qualifications:

• High school diploma or GED Equivalent.
• Two years minimum experience in accounts receivable, billing, or related financial roles.
• Knowledge of accounting principles and practices.
• Proficient in the CINC platform.
• Strong attention to detail and accuracy in data entry and financial record-keeping.
• Excellent communication and interpersonal skills to interact professionally with homeowners and stakeholders.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Ability to sit for extended periods.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• How many years of Accounts Receivable, Billing, or related Financial role do you have?
• Do you have CINC experience?
• How many years of CINC experience do you have?

Experience:

• Accounts receivable, Billing, or Financial role: 2 years (Required)

Work Location: In person

Salary : $22 - $24