What are the responsibilities and job description for the Weekend Coordinator position at Home Health Focus AI?
Description
Pathways Weekend Coordinator will play an essential role on our weekend operations team during non-business hours, while having the comfort and flexibility to work remotely. The ideal candidate has computer and software skills and will enjoy being a key resource to our patients, their families, referral sources and our staff. This position will be remote/work from home with the exception of training which will require three to four weeks of in-office training during business hours located in Westwood, Massachusetts.
Responsibilities
Pathways Weekend Coordinator will play an essential role on our weekend operations team during non-business hours, while having the comfort and flexibility to work remotely. The ideal candidate has computer and software skills and will enjoy being a key resource to our patients, their families, referral sources and our staff. This position will be remote/work from home with the exception of training which will require three to four weeks of in-office training during business hours located in Westwood, Massachusetts.
Responsibilities
- Maintaining clinician schedules on a daily basis
- Provides superior customer service to internal staff, and external customers and patients
- Ensures patient visits are scheduled as needed; Collaborates with clinical staff and Clinical Managers on scheduling issues
- Ensures scheduling and re-scheduling of patient visits in an accurate and timely manner
- Provides back up administrative support as needed
- Answers and triage's telephone calls
- Ensure timely completion of daily workflow tasks
- Performs other duties as assigned
- Weekend and evening availability
- Must commit to at least four major holidays annually
- Must complete in-office training during normal business hours (paid)
- Commit to on-going education and training on site as needed (paid)
- 1 year of experience using HomecareHomebase preferred
- Enjoy working remotely on a laptop on multiple different electronic records and platforms
- Technical skills must include proficiency using computers, scheduling software, etc.
- Great attitude and compassion for our staff and patients
- Independent problem solver and critical thinker to aid our staff and patients
- 401(k) with a matching formula
- HMO & PPO Plans with BCBS
- Dental with BCBS
- Vision, Life & Accident insurance with Principal
- Flexible Spending Accounts with Navia
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