Recruitment Coordinator

Objective:

The Recruitment Coordinator is responsible for growing, maintaining, and developing a robust recruitment strategy utilizing our social purpose program, social media websites, and community partners with the purpose of growing the amount of Care Professional applications.

Primary Responsibilities:

• Reflect the core values of Gorman, LLC, (d.b.a. an independently owned and operated Home Instead franchise)
• Develop and implement new recruitment strategies online and within the community
• Manage recruitment ads across all media sites and post positions as necessary
• Check in frequently with leads within the applicant tracking system
• Schedule and conduct applicant interviews in an efficient and professional manner
• Support and promote all social purposes events
• Develop community relationships with organizations leading to exceeding established goals
• Manage all website content as it relates to the Care Professional position
• Analyze digital data for key indicators for website optimization to improve Care Professional applications
• In conjunction with office leadership, develop recruitment strategy, detailing weekly and monthly activities focused on meeting or exceeding established goals
• Develop and maintain knowledge of Home Instead brand ensuring consistent messaging across all digital platforms
• Work closely with Business Development Coordinator on events to promote client and Care Professional acquisition
• Help create video and photography content promoting the Care Professional job description
• Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients and family members.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Secondary Responsibilities:

• Conduct client/Care Pro introductions as needed
• Perform any and all other functions deemed necessary
• Answer each employment inquiry in a friendly, professional and knowledgeable manner
• Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Pros
• Help maintain employment records including but not limited to I-9 form, W-4 form and all other employment related documents
• Support Training Coordinator as needed with required training to meet Home Instead® Standards
• Take service inquiries as needed to help support the office
• Participate in back up rotation with office staff

Education/Experience Requirements:

• High school graduation or the equivalent
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver’s license

Knowledge, Skills and Abilities:

• Must have an understanding of and uphold the policies and procedures established by Gorman, LLC, (d.b.a. an independently owned and operated Home Instead franchise)
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
• Must demonstrate knowledge of the senior care industry
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros and the community
• Must present a professional appearance and demeanor
• Must have the ability to operate office equipment
• Must be patient and congenial on the telephone
• Must have computer skills and be proficient in Excel and Word
• Must have the availability to work evenings or weekends as required
• Must have the ability to perform duties in a professional office setting
• Must have the ability to work as a part of a team
• Must demonstrate excellent organizational skills