Demo

Scheduling Coordinator Specialist

Home Instead Senior Care - South Orange County, CA
San Juan Capistrano, CA Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 4/7/2025

Job Description

We are seeking a highly skilled Scheduling Coordinator to join our team at Home Instead Senior Care - South Orange County, CA. As a key member of our scheduling department, you will play a vital role in coordinating the scheduling of our clients and CAREGivers.

Key Responsibilities:

  • Create and maintain accurate client and CAREGiver schedules to ensure high-quality matches and exceptional relationships.
  • Monitor, mediate, and log all client and CAREGiver activity using our software system.
  • Foster open and effective communication with colleagues, CAREGivers, clients, and family members to ensure seamless coordination.
  • Develop and implement responsive contingency plans to maintain 100% service hours and capitalize on opportunities for growth.

Requirements:

  • Prior experience in a scheduling role, preferably utilizing ClearCare/Well Sky system.
  • Excellent communication, problem-solving, and time management skills.
  • A positive attitude, self-motivation, and a passion for delivering exceptional customer service.

Benefits:

  • Full health benefits (medical, dental, vision, chiropractic) and 401K plan with 5% match.
  • AFLAC Supplemental insurance and Group Life and Disability insurance.
  • Opportunities for professional growth and development within our organization.

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