What are the responsibilities and job description for the Client Care Coordinator position at Home Instead?
Position Available: Client Care Coordinator
Are you passionate about making a positive impact in the lives of seniors? Do you thrive in a dynamic, compassionate environment where every day brings new opportunities to help others? If so, we want you to join our team!
Who We Are: At Home Instead Crystal Lake, we are more than just a home care agency - we are dedicated advocates for seniors, committed to helping them age gracefully and independently in the comfort of their own homes. Our mission is to provide exceptional care and support to seniors and their families, empowering them to live life to the fullest.
The Opportunity: We are currently seeking a compassionate and dedicated Client Care Coordinator to join our team. In this role, you will be responsible for providing comprehensive case management services to seniors and their families, ensuring that their unique needs and preferences are met with professionalism and compassion.
What You'll Do:
- Collaborate with clients and their families to assess needs and develop personalized care plans tailored to their individual preferences and goals.
- Coordinate a wide range of home care services, including caregiver assignments, medical appointments, and transportation, to ensure seamless delivery of care.
- Serve as a trusted advocate and liaison between clients, caregivers, healthcare professionals, and other stakeholders, facilitating open communication and collaboration.
- Monitor clients' progress and adjust care plans as needed to meet changing needs and preferences, ensuring that they receive the highest quality of care.
- Provide ongoing support and guidance to clients and their families, addressing concerns and resolving issues with empathy and professionalism.
- Maintain accurate and up-to-date documentation of client information, care plans, and service delivery, in compliance with agency policies and regulations.
What We're Looking For:
- A compassionate and empathetic individual who is passionate about serving seniors and improving their quality of life.
- Previous experience in case management, care coordination, or a related field, preferably in a home care or healthcare setting.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients, families, and caregivers.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
- Proficiency in Microsoft Office365 and Salesforce systems preferred.
- Valid driver's license and reliable transportation required.
Why You Should Join Us:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- The opportunity to make a meaningful difference in the lives of seniors and their families
How to Apply: If you are ready to embark on a rewarding career journey and make a positive impact in the lives of seniors, we want to hear from you! Please submit your resume and cover letter detailing your qualifications and why you are the perfect fit for this role.
At Home Instead Crystal Lake, we are committed to creating an inclusive and diverse workplace where all employees feel valued, respected, and empowered to succeed. Join us in our mission to provide exceptional care and support to seniors as they age in place with dignity and respect. Apply today!
Each Home Instead Franchise is independently owned and operated.
Salary : $50,000 - $55,000
