What are the responsibilities and job description for the Client Care Coordinator position at Home Instead?
Are you looking to be part of a team that values its employees and is making a difference in our community? Home Instead is a leading provider of in home care for seniors in the St Paul metro area and we are hiring a Client Care Coordinator!
The Client Care Coordinator performs a variety of duties that relate to client care including care consultations with potential clients and family members, introductions with caregivers / clients, and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client's needs to provide solutions and create a tailored service plan. They continually evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours. We are located in Maplewood, MN.
What we will require :
- Applicants must be at least 21 years old
- Able to pass a criminal background check and drug screen