What are the responsibilities and job description for the Wholesale Account Executive - Hybrid position at Home Telephone ILEC,LLC?
Our company:
At Home Telecom, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of continuous improvement that celebrates integrity, innovative thinking, and dedication to consistently exceeding customer expectations.
Home Telecom is a 120-year-old fourth-generation family-owned provider of fiber-based technology solutions that believes connectivity is fundamental to the progress of every organization. We are committed to helping our customers achieve greater business success by providing solutions designed to meet their evolving needs. The broad Home Telecom portfolio includes networking and communication services solutions: Internet access, Ethernet access and networks, Voice, and TV solutions. For more information visit https://www.homesc.com/.com.
Job Summary:
As a Wholesale Account Executive, you ensure client satisfaction by serving as a Carrier Partner or Wholesale Partner advocate. You are passionate about creating a positive partner experience with our solutions and services. You focus on outlining cost-effective combinations of fiber-based services, point-to-point Ethernet connections, Internet access, Dark Fiber, Direct Internet Access solutions, and managed services that deliver on short-term goals while creating sustainable value for clients and demand for the future.
You influence the right people both inside and outside of Home Telecom to provide exceptional service and create long-term relationships with large and small carrier partners and wholesale sales channel opportunities. You have developed an ability to identify roadblocks and overcome obstacles to increase business while enhancing the client experience. You report directly to the Vice President of Sales for goals, guidance, and assistance.
Position Responsibilities:
- Be an impactful member of the sales team through the achievement of monthly revenue goals.
- Consult with prospective partners (wholesale and carrier) and develop tailored product solutions for their business needs.
- Cultivate and maintain key Carrier Sales and Wholesale relationships.
- Generate opportunities through persuasive sales calls, company visits, networking, identifying & responding to RFPs, and industry events.
- Entice clients by designing and delivering informative product proposals and presentations.
- Generate leads by building and maintaining relationships in the Carrier Sales, Wholesale, and MSP community.
- Effectively close deals through conversations and negotiations with C-level executives and Carrier & Wholesale Partners.
- Qualify leads through the submission of a return on investment (ROI) analysis and determine serviceability for prospects by requesting site surveys.
- Maintain quality service and encourage retention through coordinated efforts with the Account Management, Engineering, Sales Support, and Marketing teams.
- Accurately maintain client database to generate sales activity report and be the primary point of contact for our Automated Wholesale quote system, Connectbase.
- Influence senior leadership decisions by providing weekly reports on funnel, sales activity, and revenue forecasts.
Requirements and keys for success:
- Five or more years of Carrier or Wholesale sales experience with proven results.
- Knowledgeable in networking, LAN, WAN, and high-capacity and fiber-connected networks
- Understanding of business software and hardware, applications, intranets, network security, firewalls, TCP/IP networking and telecommunications infrastructure and equipment
- Strong relationship-building, negotiation, and closing skills
- Ability to efficiently conduct a consultative analysis and provide recommendations
- Confident when presenting technical information to clients and key stakeholders
- Expert in network building, negotiation, and problem-solving skills
- Interpersonal communicator with the ability to work in a team environment
- Quick learner who can apply knowledge quickly
- Deadline-driven with the ability to manage change and shifting priorities
- Quick learner within a team environment
- Valid driver’s license, safe driving record, and availability to travel
How you will stand out from the crowd:
- Experience with Wholesale Automated Quoting systems like Connectbase and (CRM) systems such as Salesforce or other sales-oriented CRM systems
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook
- Analytical thinker with the ability to manage and foster change
- Positive attitude with an inner drive to push yourself
- Coachable with an entrepreneurial spirit and an aptitude to learn the product suite and engage in our culture
- Expert in translating technical information to clients
- History of working well under pressure within a dynamic, fast-paced environment
- Experience selling to high-level management staff in various verticals
- Able to work independently and remotely to identify and cultivate market opportunities
Your education:
- High School Diploma or equivalent (required)
- Bachelor’s Degree in a business-related field (preferred)
Company Benefits:
- Competitive Salary with Sales Incentives
- Health, Vision, Dental, and Life Insurance
- 100% Company Match 401(k) up to 5%
- Education Assistance
- Flexible Spending Account Plans
- Paid Holidays, Paid Time Off “PTO”
- Employee Discount on Home Telecom residential services where available
- Formal Training and Development
Home Telecom reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.