What are the responsibilities and job description for the Therapy Services Care Coordinator position at @Home Therapy PT, OT, SLP?
@Home Therapy is seeking a Full-Time care coordinator to join our in-person office staff.
Position Overview
@Home Therapy PT, OT, SLP provides Outpatient Physical, Occupational, and Speech Therapy in the comfort of home - bringing rehabilitation services to the environment where it is most effective. Our carefully selected team of therapists have 20 years of combined experience treating all types of injuries and age-related conditions. We service NYC, Long Island, and Upstate NY. Working with @Home Therapy gives you the flexibility to create your own schedule and work in only the areas you choose to. Along with our competitive fee for service rates, we offer sign on bonuses and out-of-area bonuses. If you are passionate about what you do and are interested in seeing adults in their home setting, we would love to hear from you.
Position Overview
- You will be responsible for responding to incoming referrals, intake, and monitoring a caseload of patients on the program.
- Additional tasks include insurance verification, answering and screening phone calls, communicating with therapists by phone and email, reporting to your supervisor, and attending weekly case management meetings.
- Putting new patients on the program, intake, insurance checks, and assigning them to a therapist.
- Managing a patient caseload, tracking visit notes, and providing administrative support for therapists.
- Ensuring Quality Assurance by calling your patients and following up with their therapist.
- Entering patient information into our EMR.
- Answering new patient inquiries by phone and email.
- Reporting regularly with your supervisor.
- Minimum 1 year in a medical office setting.
- Excellent communication skills over the phone and email.
- Detail-oriented, organized, and able to prioritize tasks.
- Great computer skills for typing, using Microsoft databases, and quickly locating files.
- Able to clearly explain our services in a positive manner to potential new patients.
- Work as part of a team with a good attitude.
- Consistent and Punctual Attendance is mandatory.
- Experience with Electronic Medical Records is a plus.
- Office located next to the LIRR Valley Stream station, easy commute from Queens or Nassau County.
- Full training provided.
- A positive work environment with a patient-centered management approach.
- Competitive salary plus PTO and bonus opportunities.
@Home Therapy PT, OT, SLP provides Outpatient Physical, Occupational, and Speech Therapy in the comfort of home - bringing rehabilitation services to the environment where it is most effective. Our carefully selected team of therapists have 20 years of combined experience treating all types of injuries and age-related conditions. We service NYC, Long Island, and Upstate NY. Working with @Home Therapy gives you the flexibility to create your own schedule and work in only the areas you choose to. Along with our competitive fee for service rates, we offer sign on bonuses and out-of-area bonuses. If you are passionate about what you do and are interested in seeing adults in their home setting, we would love to hear from you.
Salary : $16 - $20
