Rooms Inspector

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Rooms Inspector for the Home2Suites in Kalispell, MT.

Job Purpose:

To maximize customer satisfaction by inspecting our neat and clean customer rooms to ensure that they are well kept and comfortable for our guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Inspect guest rooms and public spaces to ensure compliance with cleanliness, maintenance and set up standards as well as to verify status.
• Personally, inspect a minimum of 20 guest rooms per day to ensure cleanliness in the following areas: Bed-making/changing of all linen, vacuuming, dusting, stocking/supplies, mirrors/windows, telephones, furniture, closet, other.
• Inspect corresponding guest bathrooms to ensure cleanliness in the following areas: Floor, vanity, bathtub/shower curtain, stocking/supplies, toilet, towels, other.
• Inspect the cleaning of public areas, including public restrooms, lobby areas, dining room, corridors, elevators, stairwells and offices.
• Work alongside housekeeping staff to ensure cleanliness standards are being met through ongoing training and encouragement.
• Assist cleaning rooms as required by property demands.
• Complete all necessary paperwork on a timely basis.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
• Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.  Responsible for alerting maintenance to quality issues.
• Ensure housekeeping carts are kept clean and organized, check closets and stock needs.
• Assist housekeeping or laundry staff during peak times, breaks, tardiness and absences

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards preferred.

This job requires the ability to perform the following:

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Walking and standing are required for close to 100% of the working day. Length of time of these tasks may vary from day to day and task to task.
• Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 15 lbs on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Work Location: In person

Salary : $19 - $20