What are the responsibilities and job description for the Front Desk Associate--WEEKEND PART TIME position at Home2 Suites by Hilton Bentonville?
About us
We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Growth opportunities
*Overview*
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere.
*Responsibilities*
- Greet guests and efficiently check them in and out
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about hotel services and amenities
- Handle reservations and cancellations accurately
- Process payments and maintain guest accounts
- Ensure the lobby area is clean and presentable at all times
*Skills*
- Excellent phone etiquette and communication skills
- Strong customer service orientation
- Ability to work in a fast-paced environment
- Proficiency in using front desk software and phone systems
- Bilingual or multilingual skills are a plus
- Experience in hotel or resort front desk operations is advantageous
- Familiarity with night audit procedures would be beneficial
- Always be friendly and approachable
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed
Ability to Commute:
- Bentonville, AR 72712 (Required)
Work Location: In person
Salary : $14
