Demo

Front Desk Associate

Morrilton Dispensary
Springs, AR Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 5/29/2025

Overview
We are seeking a dedicated and friendly Front Desk Agent to join our team at a premier hotel. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality. If you thrive in a fast-paced environment and enjoy interacting with people from diverse backgrounds, we encourage you to apply.

Duties

  • Greet guests upon arrival with a warm and friendly demeanor.
  • Manage check-in and check-out processes efficiently.
  • Handle guest inquiries, requests, and complaints with professionalism.
  • Maintain accurate records of guest information and reservations using hotel management software.
  • Operate phone systems to respond to calls, take messages, and relay information as needed.
  • Provide information about hotel amenities, services, and local attractions to enhance the guest experience.
  • Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
  • Assist in managing billing processes and payment transactions accurately.
  • Uphold hotel policies regarding guest privacy and security.

Requirements

  • Previous experience in hotel management or a similar customer service role is preferred.
  • Strong understanding of hospitality principles and front desk operations.
  • Excellent phone etiquette with the ability to communicate clearly and effectively.
  • Multilingual skills are a plus for enhancing guest relations.
  • Familiarity with phone systems and hotel management software is advantageous.
  • Ability to work flexible hours, including weekends and holidays as needed.
  • Strong problem-solving skills with a focus on guest satisfaction.
  • A positive attitude, professionalism, and a commitment to delivering outstanding service.

Join our team as a Front Desk Agent where your contributions will help create memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 10 hour shift
  • Day shift
  • Evening shift
  • Weekends as needed

Work Location: In person

Salary : $14

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