What are the responsibilities and job description for the Night Auditor/Front Desk Agent position at Home2 Suites by Hilton?
Night Auditor/Front Desk Agent
We are currently accepting applications for highly motivated, dependable individuals with open/flexible availability to join our Front Desk Team! Previous hotel experience preferred but are willing to train the right candidate. Full and Part-time positions available. Must be able to stand for a full 8-hour shift. Please apply in person at the front desk, no phone calls please. You will represent the hotel to the guest throughout all stages of the guest's stay and ensure that the brand's highest standards are met.
Responsibilities
- Making Reservations
- Accommodating guests needs throughout their stay
- Resolving guest issues with professionalism and compassion
- Running daily reports and following detailed check lists
- Answering multi-line phone
- Openly communicating with other departments
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Qualifications
- Excellent customer service and communication skills
- Friendly and outgoing personality and positive attitude
- Team-oriented
- Dependable
- Organized and pays attention to detail
- Sales-minded and professional
Other Skills/Abilities
- Strong interpersonal skills and ability to develop personal relationships in a professional manner
- Ability to work well under limited supervision at times
- Due to cyclical nature of the hospitality industry, employee may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Must be available to work varied shifts and flexible schedules
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Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Night shift
Ability to Commute:
- Battle Creek, MI 49014 (Required)
Ability to Relocate:
- Battle Creek, MI 49014: Relocate before starting work (Required)
Work Location: In person
Salary : $15
