RN, Clinical Operations Coordinator

Job Description

ABOUT US

Homeland Health Specialists, Inc. (HHSI) is a Minnesota-based essential wellness and vaccination service provider. We have served customers including for-profit businesses, schools, state and local governments, non-profit organizations, and underserved communities since 2002. Our programs are designed to fit the budgets, work environments, health disparities, and health goals of the communities we serve. Our reputation for high-quality clinical services, customer satisfaction, and innovative program design make us a leader in worksite and community-based health.

HHSI is dedicated to community wellness and equity. We partner with state and local governments and schools to provide essential wellness and vaccination services at no cost to low-income individuals. We increase health service accessibility by offering services in trusted community-safe spaces. We are passionate about meeting the needs of underserved populations by meeting them where they are. We currently provide a variety of services, including routine vaccinations for children and adults, COVID-19 vaccinations, flu vaccinations, biometric screenings (blood pressure, glucose and lipid checks, A1C testing), vision screenings, TB screenings, COVID-19 testing, and other laboratory and blood testing services.

RESPONSIBILITIES:

• Understand, follow, and help others comply with all processes, procedures, and standing orders.
• Assists at clinics as needed, including giving vaccinations (all types) and conducting health screenings like lipid profiles, A1C tests, vision checks, and blood draws.
• Share responsibility with the clinical team for answering the after-hours phone that is used for clinical questions, emergency staffing issues (i.e. calling in sick), and other urgent situations.
• Maintain professional relationships with internal and external customers while serving as an ambassador for Homeland Health Specialists Inc. which may include leading meetings and coordinating events with partner organizations.
• Manage daily operations with the clinical team by tracking vaccines, processing/printing paperwork, stocking supplies, managing/taking vaccine inventory, answering field nurses’ questions, etc.
• Collaborate with the clinical team on projects and challenges that arise.
• Utilize various technology platforms as needed to complete assigned duties.
• Learn additional clinical tasks and responsibilities as assigned.
• Answer office phones, respond to emails, and assist people arriving at the front door.
• Report to the Associate Director of Clinical Operations.
  
  

KNOWLEDGE/SKILLS/ABILITIES:

• Friendly & personable communication skills, adept at collaborating within a team
• Keen attention to detail, capable of executing projects with the adaptability to meet changing needs
• Proficient in technology, including Microsoft 365, strong typing skills, and enthusiasm for learning new technology platforms
• Excellent customer service abilities while maintaining patient confidentiality and complying with HIPAA guidelines
• Adept at engaging with people from diverse backgrounds
• Competence in nursing skills as required
• Advanced organizational skills, ability to multi-task and manage time efficiently
• Confident, reliable, and capable of working independently
• Demonstrates tact, patience, professionalism, and sound decision-making skills
• Computer skills necessary to accomplish the requirements of the position
• Ability to lift 20lbs comfortably and without difficulty
  
  

QUALIFICATIONS:

Minimum Qualifications:

• Graduation from an accredited nursing school
• Possession of an active Minnesota Registered Nurse license
• Will consider new graduates
• Valid driver’s license and access to an insured vehicle to allow for travel to various clinic locations
• Basic Life Support for Healthcare Providers certification required
• Ability to communicate in English (both verbal and written)
• Proficiency in using technology, including Microsoft Office 365
• Proficiency in typing for accurate data entry, report generation, and correspondence
  
  

Preferred Qualifications:

• Experience administering vaccinations
• 2 years of experience in nursing, will consider new graduates with no experience
• Possession of an active Wisconsin Registered Nurse license, or willingness to get within 3 months of hire
  
  

Compensation & Benefits

• Starting Salary: $67,000 to $75,000 - candidates with experience or higher degree(s) may be brought in at a higher salary
• Opportunity to earn an annual bonus based on individual and company performance
• First-year employees receive 2 weeks of PTO, with the opportunity for increases based on tenure with the company
• 8 Official Company Holidays
  
  

OVERVIEW:

• Starting Salary: $67,000 to $75,000
• Hours per week/FTE: 40 hours weekly / 1.0 FTE
• Job Shift: Monday through Friday, 9:00 am to 5:00 pm schedule, with occasional evening or weekend shifts during the company’s busy season in September and October
• Position Type: Full-time position, at-will employee, exempt
• Work Location: In-person / Office
  
  

Applicants will be considered for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, or status with regard to public assistance or membership or activity in a local human rights commission.

Company Description

Homeland Health Specialists is a provider of wellness and vaccination services to governments, schools, non-profit organizations and companies throughout Minnesota and surrounding states.

Homeland Health Specialists is a provider of wellness and vaccination services to governments, schools, non-profit organizations and companies throughout Minnesota and surrounding states.