What are the responsibilities and job description for the Listing Operations Specialist position at HomeLight?
***** This role is based in Scottsdale, AZ - Office days are Wed and Thur *****
Who We Are
We’re building the future of real estate — today.
HomeLight is the real estate technology platform powering innovative transactions for top agents, lenders, and their clients. Our technology makes it easier to buy and sell homes, whether that's enabling clients to buy before they sell, find a top agent, or have certainty through a modern closing process. Each year, HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all.
Our team breaks barriers every day while staying committed to HomeLight's goals and core values, which is a crucial element to our shared success.
Who you are
As our Listing Operations Specialist, you will play a pivotal role in our operations, overseeing and managing our real estate agents through the listing and sales process. Your expertise will also be crucial in analyzing and overseeing the properties on our balance sheet.
What You’ll do Here
- Managing HomeLight's portfolio of loan and property transactions.
- Work with our agent partners to ensure compliance with our listing standards and risk management. Communicate with agents on the timeline, listing processes, pricing changes, and managing offers.
- Analyze market and internal platform data to manage balance sheet risk and identify potential solutions.
- Evaluating ways to enhance current processes by assessing both internal and external product and process solutions.
- When receiving offers, work with our lender and agent partner regarding cross-selling and cross-qualification.
- Manage accepted offer timelines, payments, and invoices, and follow up on contingencies.
- Interact with clients, keeping them informed and educated throughout the process.
What You Bring
- 4 plus years of experience in real estate and/or 25 to 50 closed transactions.
- Real Estate listing experience.
- Customer-first mindset.
- Experience thriving in a fast-paced, dynamic environment.
- Proficiency in leveraging data to drive optimal results.
- Medical (Aetna or Kaiser), Dental & Vision (Guardian)
- Long-Term Disability & Short-Term Disability,
- Hospital Indemnity Insurance, Accident Plan, and Employee Critical Illness (Guardian)
- 401k (Guideline), Life Insurance (Guardian) & Pet Insurance (Nationwide)
- Commuter benefits are offered in certain locations
- PTO, including Volunteer Days to give back to your community
- Annual Anniversary Perks, including professional development and sabbaticals!
- HomeLight Services to help you with buying and selling your home
Let’s chat!
HomeLight is an equal opportunity employer dedicated to building an inclusive and diverse workforce, providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will provide accommodations during the recruitment process upon request and any accommodation will be addressed confidentially.
