What are the responsibilities and job description for the Administrative Assistant/Receptionist position at HomeOwnership Center, Inc.?
The mission of the HomeOwnership Center is to create and support successful homeowners in North Central WV through financial counseling, homebuyer education and responsible lending.
The Administrative Assistant position is the first point of contact for HomeOwnership Center (HOC) customers and as such supports HOC’s delivery of quality customer service. The Administrative Assistant helps ensure a smooth process for customers from intake to final service delivery, and also provides administrative support to the Executive Director and other HOC staff on a daily basis. The position requires an energetic and professional individual who is comfortable working in a consumer-friendly environment assisting customers of all income levels and backgrounds to access homeownership opportunities.
Responsibilities will include, but not be limited to, the following:
- Provide customer-friendly first point of contact for all HOC customers
- Assist customers with intake process and as needed throughout their time working with HOC
- Assist with mortgage loan processing
- Interact with other non-profits, lenders and associated partners
- Represent the HOC consistently and effectively in a professional manner
- Represent the HOC in various public events and activities as needed
- Market HOC products and services to various audiences
- Attend trainings, seminars and staff development activities
- Perform general office tasks
- Perform any additional duties/activities assigned by management
- Occasional evening and weekend hours may be required
Skills and Qualifications:
- Confidential treatment of HOC customer information is required
- Excellent organizational skills and attention to detail
- Excellent communication skills, both written and verbal
- Demonstrated ability to work cooperatively in a team environment
- Proficient in Microsoft Office suite and able to learn required data and customer management computer platforms
- Proven ability to coordinate multiple tasks and perform within established timelines
Part-time position for 20-25 hours per week.
Salary will be commensurate with experience. Benefits include health insurance, retirement, and generous paid time off (PTO) policy.
For more information about the HomeOwnership Center, Inc. visit www.hocwv.org.
An Equal Opportunity Employer
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $16