Lead IT Business Process Analyst (Lead Product Owner)

HomeSafe Alliance Lead IT Business Process Analyst (Lead Product Owner) in Boston, Massachusetts Title : Lead IT Business Process Analyst (Lead Product Owner)HomeSafe Alliance is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U.S. Armed Forces, Department of Defense civilians, U.S. Coast Guard, and their families.When you become part of our team at HomeSafe Alliance, your opportunities are endless. Through internal collaboration, and with our partners and customers, we’re defining tomorrow’s challenges, then providing the innovative solutions to overcome those challenges, always maintaining our commitment to Zero Harm and Sustainability Platform.Working at HomeSafe Alliance means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions.About the Role : Acts as a liaison between IT development groups and business units for the development and implementation of new systems and enhancement of current systems. Evaluates new applications, system requirements, developments in field of expertise, and evolving business needs to recommend appropriate solutions and alternatives. Under general direction, uses specialized knowledge or skills to solve complex and unique problems, or direct the daily activities of a business, technical support, or functional support team. Establishes priorities for the completion of assigned tasks. Uses judgment to interpret internal and external issues and develop best practices. May direct resources, prioritize tasks and provide guidance to less experienced team members. Relies upon experience, interpersonal skills, and broad knowledge of field to ensure task completion in compliance with policies, procedures, and business strategy. Skills required for this job are typically acquired through the completion of an undergraduate degree and 7 years of experience.Responsibilities : Product Vision and Roadmap : Define and communicate the product vision and long-term strategy in collaboration with stakeholders. Maintain and prioritize the product roadmap to align with business goals and customer needs. Create, refine, and prioritize the product backlog based on the needs of the business, stakeholders, and end-users. Ensure that the development team has a clear understanding of the requirements for each product backlog item.Stakeholder Communication : Act as the primary point of contact between the business stakeholders and the development team. Gather and translate business requirements into clear user stories and technical specifications. Regularly update stakeholders on the product’s progress, upcoming features, and potential issues.Sprint Planning and Execution : Collaborate with the Scrum Master and development team to plan and execute sprints as appropriate. Review completed work during sprint reviews (testing) and provide feedback for improvements. Adjust priorities and the product backlog based on feedback and changing needs.User Story Definition : Write detailed user stories with clear acceptance criteria. Ensure that user stories are well-understood by the development team and meet the Definition of Ready (DoR).Release Management : Define and prioritize the minimum viable product (MVP) and feature releases. Collaborate with the development team to ensure timely delivery of high-quality features. Coordinate release planning with operations, customer care, supply chain, claims, and other departments.Customer Feedback and Continuous Improvement : Gather feedback from end-users, customers, and stakeholders to continuously improve the product. Analyze market trends and adjacent / competitor products to identify opportunities for enhancement. Adjust product strategy and backlog based on feedback and performance metrics. Identify risks and work with the team to develop mitigation strategies. Ensure that critical features are delivered on time and within budget.Qualification and Skill Requirements : Must be a U.S. citizen due to contractual requirementsStrong knowledge of agile methodologies (Scrum, Kanban).Excellent communication skills to interact with both technical and non-technical stakeholders.Ability to define, prioritize, and manage a product backlog .Experience in writing user stories , defining acceptance criteria, and overseeing backlog grooming.Strong analytical skills to assess market trends, customer feedback, and performance metrics.Understanding of software development processes and the technical aspects of product design.Familiarity with tools such as JIRA, Confluence , or similar.Education and Experience : Bachelor’s degree in Computer Science, Engineering, Business , or a related field. Typically 7 years of experience in product management.Preferred Tools / Technologies : JIRA, ADO, or other Project management tools. Excel, PowerPoint, MS Toolsuite.Inclusion and Diversity at HomeSafe Alliance : At HomeSafe, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.HomeSafe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and / or beliefs, or any other characteristic protected by federal, state, or local law.HomeSafe — Delivering Solutions, Changing the World.#J-18808-Ljbffr