What are the responsibilities and job description for the Weekend Receptionist, Real Estate Sales Office position at HomeServices of America Inc?
The Weekend Receptionist position performs a variety of clerical functions including answering phones, greeting visitors to the office, setting appointments and performing other general office tasks to support management, office staff and sales associates.
Job Duties and Responsibilities
Responsibilities and duties may vary depending on the size and function of the office / department.
- Operate multiple-call telephone console and route calls to the appropriate person(s) or location; ensure callers are not on “hold” for long periods of time. Greet visitors; notify person(s) being visited. Be at or close to receptionist area when guests are expected, or go to reception area immediately upon notification that guests have arrived. Maintain the appearance of the reception area and other areas, as assigned. (60-70%)
- Operate office equipment and check fax machines routinely. Sort and distribute mail; sign for delivery packages and certified mail and notify recipients in a timely manner. Prepare outgoing mail. (15-20%)
- Perform light computer work; maintain correspondence, appointments and data files, may enter MLS listings, compile information packets and rosters; prepare routine reports; coordinate meeting room schedules. (15-20%)
- Act as backup to other staff and assist and support sales associates and management as needed. (5-10%)
- Order supplies, maintain inventories and printed materials. May prepare monthly relief receptionist schedule and train relief receptionists. (5-10%)
- May open and close the business office. (0-5%)
- Perform any additional responsibilities as requested or assigned. (0-5%)
Performance Expectations
Qualifications
Education :
Experience :
Knowledge and Skills :
Equal Opportunity Employer