IT Project Manager

Plan, execute, and complete projects within the IT department and will be responsible for ensuring that projects are delivered on time, within scope, and within budget while meeting high-quality standards.

Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary.  Refer to your manager or human resources for specific duties and performance expectations.

• Develop comprehensive project plans outlining project scope, objectives, deliverables, timelines, and resources. (50-60%)
• Review project proposals or plans to determine a time frame, funding limitations, procedures for accomplishing projects, staffing requirements and the assignment of available departmental resources to various project phases.
• Identify and schedule project deliverables, milestones, and required activities and tasks.
• Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline a work plan.
• Establish a work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel.
• Direct and coordinate the activities of project personnel to ensure projects progress on schedule and within budget.
• Ensure that project goals are in line with business objectives and achieve completion.
• Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content and “look and feel” across the organization.
• Review/approve the work plan of an external service provider or consultancy contracted to execute the project.

• Perform analysis, risk assessment and implement mitigation plans. (20-25%)
• Benchmark project management performance continuously to identify the potential for improvements and increase capability in project management.
• Generate and analyze project reports and modify schedules or plans as required.
• Establish standards and procedures for project reporting and documentation.
• Create and implement a project communication plan. (15-20%)
• Prepare project reports and presentations for management, client, or others.
• Foster effective communication among team members and stakeholders to ensure everyone is informed and aligned.
• Perform other duties as requested or assigned. (0-5%)

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Bachelor’s degree in business or computer science; or equivalent related work experience.

Experience:

• 7 years’ progressively responsible IT experience with sensitivity and commitment to business problem solving.
• 5 or more years of successfully managing complex and risky projects.
• 3 years supervisory experience.
• Experience with managing technical migrations such Microsoft O365 email, Palo Alto networks, IBM QRadar and Azure cloud based infrastructure as a service.

Knowledge and Skills:

• Proficient with project management software such as Jira, FreshService or equivalent.
• Excellent oral and written communication skills, including group presentation skills.
• Excellent interpersonal skills and leadership abilities.
• Strong customer service focus.
• Demonstrated organizational, administrative and project management skills.
• Ability to prioritize and handle multiple tasks and projects concurrently under deadline pressure.
• Effective analytical, problem-solving and decision-making skills.
• High degree of integrity, resourcefulness, self-motivation, detail and action oriented.
• Proficiency with computer and software applications including Microsoft Office Suite.

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer