What are the responsibilities and job description for the Leasing Consultant position at Homestead Companies?
Homestead Companies is a fully integrated real estate company specializing in multifamily, student housing, and active 55 living. We have over 7,000 student housing beds and over 2,500 multifamily units located in seven states with our home office in Columbus, OH.
MISSION To provide the best resident life experience possible.
VISION To continue to grow as developers, builders and operators and create a place where the best choose to work, residents choose to live, and investors choose to trust.
VALUES- Every day, these Values drive the culture of all our efforts. Together, we commit to: Say It, Support It, Grow It, Own It, Do the Right Thing
Why Join Homestead
At Homestead we offer a variety of benefits designed to support work-life balance and overall wellness including generous PTO and a substantial 401K match
We are currently seeking a Leasing Consultant for our active living community. This position is full-time does require weekends, Saturday 10am-4pm and Sunday 12pm-4pm, with 3 others days during the week.
The Leasing Consultant plays a vital role in helping future residents find their ideal apartment homes and fosters relationships with our existing residents. You will be responsible for providing excellent customer service, assisting with the leasing process, and contributing to the overall success and growth of our property.
Responsibilities:
Deliver exceptional customer service to future and current residents, ensuring their needs and concerns are promptly addressed in an appropriate manner.
Conduct property tours, highlighting the features and amenities of the property
Assist future residents in completing rental applications, collecting required documentation, and guiding them through the lease signing process.
Support marketing initiatives, both online and offline, to attract prospective residents, including managing listings on various rental platforms and social media channels.
Build and maintain strong relationships with current residents, addressing their concerns, resolving issues, and promoting resident engagement and satisfaction.
Stay informed about the local rental market, competitors, and industry trends to provide valuable insights and recommendations.
Handle various administrative tasks, including maintaining accurate resident records, completing leasing paperwork, and managing the leasing office.
Effectively communicate with property management, maintenance, and other staff to ensure operational and resident satisfaction.
Qualifications:
Leasing or sales experience required
Excellent customer service skills and ability to connect with residents
Experience with Entrata a plus