Memory Care Coordinator

Oakleigh of Macomb is looking for a Memory Care Coordinator!

Join our team and make a meaningful impact in the lives of residents through our innovative Impressions and Beyond Memory Care programs. We provide comprehensive training and access to cutting-edge resources, such as ELbi, an AI tool designed to assist with behavioral needs, ensuring you have the tools and knowledge to succeed. As part of a collaborative team, your contributions will be valued, and your opinions will be heard as we work together to create individualized care plans that promote dignity, comfort, and well-being for our residents. We offer a supportive environment where your hard work is recognized, and you have the opportunity to grow both personally and professionally in memory care.

The Memory Care Coordinator is responsible for overseeing and managing the Impressions memory care program and the Beyond Memory Care initiative. This role ensures the delivery of high-quality care for residents with dementia and cognitive impairments. The Memory Care Coordinator is tasked with providing guidance and leadership to the caregiving team, ensuring the completion of educational training, regular assessments (including Mini-Mental State Exams), family communication, and mentoring. This position also facilitates direct communication between residents, families, leadership, and the caregiving team to enhance the overall experience and care in our memory care community.

Job Responsibilities (Essential Functions)

• Program Leadership
• Lead and manage the Impressions program and the Beyond Memory Care program, ensuring proper implementation and adherence by the caregiving team.
• Oversee and guide the use of Mini-Mental State Exams (MMSE) to assign fingerprint colors to residents, ensuring appropriate care approaches based on cognitive levels.
• Staff Training & Mentorship
• Provide hands-on training and mentoring to caregiving staff, including Resident Assistants and Med Techs, with initial simulated dementia training.
• Conduct regular debrief sessions after behavioral situations to promote learning and share best practices.
• Ensure completion of pre-made monthly educational materials and keep staff updated on latest memory care practices.
• Family Communication
• Serve as primary point of contact for families, maintaining open communication, addressing concerns, and providing regular updates on resident progress.
• Support families in understanding changes in their loved one's condition, offering comfort and guidance as needed.
• Caregiving Support
• Oversee resident care plans, ensuring staff follow appropriate interventions based on fingerprint color.
• Assist with all daily care tasks, including meals and activities if needed.
• Monitor residents for distress or discomfort, using validation and redirection techniques for managing challenging behaviors.
• Collaboration with Leadership
• Work closely with leadership to ensure smooth operations, clear communication, and effective care coordination.
• Assist in assessing staffing needs and adjusting schedules for adequate coverage.
• Documentation & Reporting
• Maintain accurate documentation on resident care, staff performance, and significant behavioral or health changes.
• Report incidents, concerns, or improvements to management and take appropriate actions.
  

Additional Responsibilities

• Conduct regular rounds to monitor overall staffing quality satisfaction.
• Reinforce performance and behavioral expectations according to performance management strategy and company policies and procedures.
  
  
  

Qualifications

• Education/Experience
• High school diploma or GED required.
• Minimum 1-2 years of supervisory experience in long-term care or memory care settings.
• Dementia care certification (or equivalent) preferred.
• Experience with dementia care programs and knowledge of cognitive impairments essential.
• Skills
• Strong leadership, communication, and interpersonal skills.
• Ability to handle sensitive situations with compassion and patience.
• Strong organizational skills and ability to multitask.
• Experience with family communication and education.
• Basic computer knowledge and experience with care documentation systems.
• Licensure/Certifications
• Must pass a criminal background check.
• Must have current TB test and physical (if required).
• CPR and First Aid certified (preferred).
  

Working Conditions / Physical Demands

• Must be able to lift up to 50 pounds and assist with resident mobility.
• Ability to stand for extended periods, bend, kneel, and crouch as needed.
• Available to work weekends and evenings as necessary.
• Comfortable in an environment where residents may have varying levels of cognitive impairment and challenging behaviors.
  
  
  

Supervisory Responsibilities

• Resident Assistants
• Med Techs
• Shift Supervisors (if applicable)