Salesforce Administrator

Description

Company Overview

Homethrive was born from personal experience. Our founders grappled with the overwhelming challenges of caregiving for family members while balancing their work lives. The journey was fraught with confusion, a myriad of unanswered questions, and countless hours delving into endless online searches. After taking numerous days off and spending extended hours on the phone, the answers remained elusive. They recognized the need for a streamlined, more efficient solution. Enter Homethrive. Our mission is to revolutionize family caregiving by delivering superior outcomes for caregivers, their loved ones, and health plans alike. At the heart of our service is the Homethrive personal caregiving coach and assistant — an all-in-one interactive tool that offers the expertise, recommendations, and support our members deserve.

Our Mission

At Homethrive, we are revolutionizing family caregiving to achieve better outcomes for caregivers, their loved ones, and their employers. Our innovative platform offers a personal caregiving coach and assistant that provides comprehensive knowledge, tailored recommendations, and ongoing support, all within a single interactive tool.

Leadership and Growth

Our leadership team comprises seasoned industry veterans with a proven track record of building multi-billion dollar enterprises. Backed by prominent healthcare venture capital funds, Homethrive is well-positioned for significant growth. As we continue to expand, we are seeking talented individuals to join our world-class team and contribute to our mission of transforming family caregiving.

Location

Homethrive is a remote-first culture, with headquarters in Northbrook, IL.

Job Overview

Full-time, position may telecommute from any location in the U.S. The Salesforce Administrator plays a key role in design and implementation of the Salesforce integration by sharing best practices and technical guidance of internal business stakeholders.

Requirements

Key Responsibilities

• Build productive partnerships with stakeholders to understand their requirements to serve seamlessly the evolving business needs.
• Upgrade and configure the Salesforce systems for optimized integration by managing Salesforce roles, profiles, sharing rules, workflows, and groups. Maintain and automate business processes using custom objects and workflow rules, and document enhancements and maintenance tasks. Import sales department leads, contacts, and other data and metrics necessary.
• Lead technology implementation by helping to develop standard terminology, accounts, views, pipelines, and dashboards.
• Responsible for leading data management, security, privacy, and governance to improve Salesforce data quality by implementing rules and automation as needed.
• Ensure proper data governance framework and strategies that will provide benefits including planning for future improvements.
• Help with developing dashboards and analytics.
• Create all technical documentation relating to user training (SOPs) and user experience, to monitor and improve adaptation of the platform.

Qualifications

• Requires a Bachelor’s degree or equivalent in Information Technology, MIS, Computer Science, or a related field.
• 5 years of related (progressive, post-baccalaureate) experience.
• Must also have 48 months of experience with each of the following:
  • (1) Working with clients and stakeholders to understand business requirements and implement scalable solutions in Salesforce;
  • (2) Conducting data analysis and developing reports and dashboards to provide insight for key stakeholders;
  • (3) Preparing data migration plans including mitigation risk, milestones, quality, and business sign-off deals;
  • (4) Performing data validation methods and executing automated solutions to ensure data integrity is preserved at a high level; and
  • (5) Administering and configuring cloud-based applications such as Salesforce, or AWS Services, or MS Azure.
• Employer will accept experience gained concurrently.

Benefits

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Generous vacation and paid time off policy.
• Opportunities for professional development and training.
• A dynamic and inclusive work environment.

EEO

Homethrive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Homethrive provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including sex stereotyping), national origin, ancestry, citizenship status, pregnancy (which included pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), physical disability, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner status, gender, gender identity, gender expression, medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, sexual orientation, or any other status protected by applicable federal, state, and local laws.