What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Hometown Eye Care?
Ready for a Career Change or Returning to the Workforce? Join Our Dynamic Team as a Medical Receptionist!
As a receptionist you will be the face of our practice, welcoming patients with warmth and professionalism. Are you reliable, positive and detail-oriented? We invite you to explore this wonderful opportunity to join our team at Hometown Eye Care.
Why Choose Us:
- Positive Work Environment: Join a supportive and welcoming team dedicated to fostering growth and success.
- Rewarding Work: Experience the joy of making a meaningful impact on patients' lives and well-being.
- Work-Life Balance: Enjoy flexibility and balance.
Qualifications:
- Positive Attitude: Bring a can-do attitude and a willingness to learn and grow.
- Excellent Communication Skills: Engage with patients and team members with warmth, empathy, and professionalism.
- Detail-Oriented: Demonstrate strong attention to detail and organizational skills in managing tasks and records.
- Tech-Savvy: Comfortable using computer systems and software, with a willingness to learn new tools.
- Team Player: Thrive in a collaborative environment and contribute to a positive team culture.
Your Main Responsibilities will include:
- Patient-Centered Care: Ensure every patient feels valued and cared for from the moment they walk in.
- Efficient Appointment Management: Keep our schedule running smoothly by scheduling appointments and managing the calendar effectively.
- Exceptional Service: Provide excellent customer service by addressing inquiries, verifying insurance information, and assisting with administrative tasks.
- Team Collaboration: Work closely with optometrists and colleagues to deliver seamless care and support.
Other responsibilities:
- Collecting and scanning all patient paperwork into our EMR
- Collecting patient exam copayments and payments
- Answering and returning patients calls and messages
- Calling patients to inform them that materials are ready for pick up
- Scheduling and rescheduling appointments
- Faxing, copying, stocking and maintaining office supplies
- Taking patient contact lens orders over the phone
- Preparing statements or invoices for patients.
- Triaging patient concerns and relaying the information accurately
- Collecting referrals from local medical facilities and providers
Ready to Take the Next Step?
If you're ready to embark on a fulfilling career journey with us, we'd love to hear from you! Take the first step by applying now to become an integral part of our healthcare team.
COMPANY OVERVIEW:
Hometown Eye Care prides itself on patient care with a friendly and positive staff. Together, let's continue to make every patient's experience exceptional.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $17 - $19
