What are the responsibilities and job description for the Receptionist/Administrative Assistant position at HomeTown Pharmacy Inc?
Receptionist/Administrative Assistant
The Receptionist/Administrative Assistant reports directly to the Controller/Vice President of Finance. The Receptionist/Administrative Assistant serves as the first contact when a teammate, client or vendor calls – he/she is “HomeTown”. This position is responsible to: provide general administrative assistance to HTP’s Management Team; welcome all guests in person, over the phone and through electronic communications to assist with their inquiries; ensures adequate inventory of office supplies; maintains the cleanliness of the common areas; oversees issuance of staff uniforms, badges and business cards; as well as any other clerical duties as requested.
Essential Duties and Responsibilities
- Answer the phone promptly, professionally and in a positive tone.
- Greet and welcome all visitors.
- Administers all activities of the mail including receipt, sorting, and distribution of incoming mail and preparation of outgoing mail.
- Distributes faxes to appropriate personnel.
- Oversees office supply orders for all locations and home office. Responsible for comparing cost between vendors to decrease expenses.
- Manages pharmacy supply orders and ensures timely distribution.
- Manages procurement, inventory and distribution of employee uniforms, name badges and business cards.
- Assists with copying and filing documents/storage for office teammates. Ensures master copy files for contact info, fax cover sheets, etc. are up to date and available for all staff.
- Manages Amazon business groups including permissions and ordering restrictions.
- Maintains cleanliness of common areas in the building between weekly cleaning service visits including ensures kitchen area is organized and tidy, food products are stored properly, etc.
- Monitors Google Reviews and customer service comments then forwards to the appropriate person for a response.
- Provides administrative services for the executive management team.
Minimum Requirements
- Experience in secretarial, administrative support or related position
- Outstanding customer services skills
- Effective communication
- Attention to detail
- Ability to work independently
- Proficient computer skills
- Ability to manage a variety of projects simultaneously
- Willingness to learn new skills
