Bilingual Leasing Agent (East Charlotte)

Seeking to fill the Leasing Agent position for a complex in East Charlotte.

Overall Responsibilities:
With highest standards of ethics and care, the Leasing Agent runs the day to day operations of the apartment sites. This includes maximizing income, minimizing expenses, keeping apartments leased and maintained at their optimum levels, seeing rents are collected and deposited timely, maintaining good community relations, and supervising staff who handle specific aspects of the site operation.

Essential Duties:
1. Responsible for all work completed by employees under direct supervision.
2. Adheres to company policies and sees that employees under direct supervision follow them.
3. Assures that all prospects, residents and employees are treated with respect and courtesy, and in keeping with Company Policies, and Fair Housing, and/or Labor Laws.
4. Works to ensure that positive public relations are maintained between residents, personnel and the community.
5. Assures that rents are collected and deposited promptly.
6. Leases apartments, processing and approving applications and collecting and depositing appropriate fees.
7. Works to secure renewals of the longest term and at the highest rate.
8. Implements programs, communications, activities, services, etc., to reduce turnover by increasing resident community satisfaction.
9. Makes sure regular and preventive maintenance is performed.
10. Personally contacts every resident who has had a service call to assure satisfaction.
11. Makes sure every resident giving a notice to vacate is contacted to try to dissuade the resident from moving.
12. Personally visit at least quarterly competitors to gather rent, fee and occupancy statistics. Forwards these statistics with recommendations to the Regional Manager for rent or advertising changes.
13. Assures that apartments are turned as quickly as possible, and inspects each vacant prior to move-in to assure product readiness.
14. Enters invoices into property management system in a timely manner.
15. Complies with policies regarding key control, safety, security, and confidentiality and reports any known or suspected violations on the part of any other party.

16. Manages Social Media accounts and vacancy postings

17. Performs any other duties as directed by the Assistant Community Manager, Community Manager, and Regional Manager.

At all times displays highest levels of conduct, dress, appearance and company loyalty and assures the same of employees under direct supervision.
Successful candidates should enjoy working in a challenging team environment; have the enthusiasm and ambition to complete projects to the highest standard and want to be part of an entrepreneurial organization that puts technology at the heart of everything it does. We are looking for individuals with an ambition to succeed!

Skills required
* Results focused with good interpersonal skills
* Intelligence, enthusiasm, flexibility and versatility are more important than a rigid set of skills, coupled with a willingness and ability to pick up new skills quickly
* Knowledge of web technologies
* Excellent levels of communication, both written and verbal
* Typing Skills Required
* Basic Computer Skills: (Word Processing, Microsoft Word, Microsoft Excel, Property Management Software)

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Sanitizing, disinfecting, or cleaning procedures in place

Typical end time:

• 6PM

Typical start time:

• 9AM

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Charlotte, NC 28215 (Required)

Ability to Relocate:

• Charlotte, NC 28215: Relocate before starting work (Preferred)

Work Location: In person

Salary : $17 - $18