Learning Content Specialist

General Summary 

The Learning Content Specialist creates high-quality training materials for the HomeVestors franchise network, focusing on designing and maintaining engaging, on-demand learning resources aligned with adult learning best practices. This role also supports Learning & Development projects and cross-departmental initiatives, collaborating with subject matter experts to deliver innovative, interactive content that enhances learning and retention. 

Principal Duties and Responsibilities 

• Content Development: 

• Design materials that align with the HomeVestors brand and provide value to franchisees and development agents. 

• Develop supplementary digital resources, including guides, assessments, and interactive learning experiences. 

• Content Maintenance: 

• Regularly review and update training content to ensure accuracy, relevancy, and proper functioning. 

• Maintain a library of digital learning resources. 

• Quality Assurance: 

• Ensure content meets high-quality standards for instructional design and visual presentation. 

• Test and evaluate learning materials to verify learning objectives and retention metrics are met. 

• Collaboration: 

• Work closely with the Learning & Development Manager, project managers, and key stakeholders to create and improve learning products. 

• Participate in cross-departmental initiatives to ensure alignment and consistency across the organization. 

• Act as a collaborative partner in L&D projects to support organizational goals. 

• Research and Innovation: 

• Apply knowledge of educational technology to design creative learning solutions using tools like discussion boards, badges, and social media. 

• Stay current with trends in online learning, instructional design, and adult learning principles. 

• Project Support: 

• Schedule and participate in project meetings, ensuring deadlines are met. 

• Conduct needs assessments and gather feedback to improve learning materials and programs. 

Qualifications 

• Education: 

• Bachelor’s degree or equivalent work experience (preferred). 

• Experience: 

• At least 2 years of experience in curriculum design and development. 

• At least 2 years of experience with educational technology and eLearning tools. 

• Experience in technical, creative, or instructional writing. 

Knowledge, Skills, and Abilities 

• Excellent communication skills (both verbal and written). 

• Strong organizational skills with the ability to manage multiple projects and deadlines. 

• Proficiency in eLearning software and LMS platforms. 

• Knowledge of instructional design principles and adult learning theories. 

• Familiarity with graphic design and digital production tools. 

• Skilled in the use of Microsoft Office Suite. 

• Strong analytical and problem-solving abilities. 

• High level of professionalism, confidentiality, and accountability. 

Competencies 

• Detail-oriented with strong project management capabilities. 

• Innovative and adaptable in the use of educational technologies. 

• Collaborative team player with excellent interpersonal skills.