What are the responsibilities and job description for the Home Care Scheduler position at HomeWell Care Services AR174?
Benefits:
- Retirement plan
- Health insurance
- Paid time off
We are looking for a Home Care Scheduler to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to clients by coordinating services.
As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about people, connecting clients and caregivers to improve lives. This role requires an individual who is detail-oriented and an expert at managing multiple priorities.
RESPONSIBILITIES
- Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs
- Assign new clients to caregivers according to scheduling protocols
- Use web-based scheduling application as the basis for all scheduling
- Create and maintain schedules for all caregivers
- Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
- Keep a “hot list” of all staff that can be placed immediately or used as backup for all call-off situations
- Fill open shifts and secure coverage for call-offs or changes in client’s needs
- Maintain ongoing communication with managers, caregivers & clients regarding scheduling and changes
- Participates in determining hiring needs, as well as helping to train new staff
- Be on an on-call rotation with other staff
- Part-time (Fridays, Saturdays, Sundays, & Mondays) with eventual full-time potential
PREFERRED QUALIFICATIONS
- High school diploma or GED
- 1-2 yrs patient scheduling experience
- WellSky or Clear Care software experience
- Must be well organized & show great attention to detail
- Proficient with computer use and software applications
- Multi-tasker and customer service-oriented with a sense of urgency
- Excellent time management and communication skills
- Home health experience
WHY JOIN THE INDUSTRY?
- Health insurance benefits available
- PTO accrual
- Competitive compensation
Flexible work from home options available.
Salary : $16 - $18
