Community Engagement & Outreach Specialist

Description

Are you passionate about connecting with communities and making a difference? Join the Homewise Marketing Team as a Community Engagement & Outreach Specialist! This role focuses on fostering meaningful relationships between Homewise and the communities we serve. Through outreach, event coordination, and strategic communication, you'll play a vital part in advancing Homewise's mission of empowering successful homeowners and revitalizing neighborhoods. 

What the Community Engagement & Outreach Specialist will do:

Community Outreach

• Identify and pursue opportunities to connect with the community through events, expos, and fairs.
• Organize frequent "Power Hour" information sessions to educate the public on Homewise programs and services.
• Build and maintain partnerships with businesses, community organizations, and stakeholders to enhance collaboration.

Event Coordination

• Plan and execute impactful events such as groundbreakings, ribbon cuttings, and open houses.
• Support educational initiatives, including the Livability Speaker Series.
• Manage event logistics, including invitations, venue arrangements, and post-event follow-up activities.

Public Relations & Communications

• Work interdepartmental to draft press releases to promote Homewise milestones and initiatives.
• Assist in developing marketing materials to support outreach efforts.
• Serve as a liaison with media outlets as needed, ensuring accurate and positive coverage of Homewise activities.

Expected Outcomes:  

• Community Outreach:
  Increased awareness and participation in Homewise programs through strategic partnerships with businesses and community organizations, fostering stronger engagement and collaboration.
• Event Coordination:
  Seamlessly executed, high-quality events, including ribbon cuttings and open houses, that highlight Homewise’s mission, generate positive feedback and enhance community connections.
• Public Relations & Communications:
  Timely, impactful press releases and marketing materials that drive increased media coverage, strengthen public understanding of Homewise initiatives and elevate brand recognition.

Requirements

Competencies

• Customer service: Extremely responsive to internal and external customer requests; exceeding customers’ expectations. Abides by Homewise, Inc. Customer Service Standards. 
• Listening skills: Listens to understand other's viewpoints. Anticipates customer needs and offers innovative solutions. 
• Communication skills: Excellent verbal and written communication skills.
• Flexibility and adaptability: Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change. 
• Problem-solving skills: Grapples to understand a problem and its underlying causes before finding a solution.
• Collaboration and Teamwork: Ability to work collaboratively in a team environment and independently when needed.
• Accountability: Embraces accountability to achieve meaningful results.
• Computer skills: Competence in Microsoft Excel, Word, Outlook, Windows, and other software applications as appropriate.
• Organizational skills and attention to detail: Demonstrates exceptional organizational skills by effectively managing tasks, priorities, and resources with a high level of attention to detail, ensuring accuracy, quality, and efficiency in achieving goals.
• Work independently: Ability to work independently with little or no supervision.
• High standards: Expect personal performance to be nothing short of the best. 

Education and Experience

• Bilingual (Spanish and English) strongly preferred.
• Proven experience in community outreach, event planning, or public relations.
• Comfortable with public speaking and engaging with diverse audiences.
• Proficiency in Microsoft Office Suite; familiarity with graphic design tools or CRM systems is a plus.

Work Schedule & Location 

• On-site presence in the Albuquerque and/or Santa De office, 5 days a week.
• This role requires occasional evening and weekend availability for community events. Local travel will be necessary.

Ready to make a difference?

Join our team and help us amplify Homewise’s mission to create thriving communities and empower individuals to achieve their homeownership dreams.