What are the responsibilities and job description for the Hotel Maintenance Assistant position at Homewood Suites by Hilton Asheville-Tunnel Road?
Join our award winning team where happy guests are an every day occurrence working on a team of hospitality professionals.
Perks
Medical, Dental, Vision, Critical Illness, Accident Coverage (for Full-Time employees). - Paid Vacation. - Weekly Pay. - Direct Deposit. - Employee Referral Bonus Program. - Hilton Employee Travel Program.
Assist the Chief Engineer in:
- Daily, weekly, and monthly inspections and tasks.
- Perform preventative maintenance in guest rooms, public areas, and back-of-house areas.
- Keep all equipment clean, fully functional, and in top-notch condition.
- Maintain detailed records of all repairs completed.
- Swiftly respond to and complete minor repair work orders as they arise.
- Ensure a clean, safe, and secure environment by following company and departmental safety protocols.
- Provide professional, positive, and prompt service to guests' needs.
- Collaborate with team members to ensure excellent coverage and rapid guest service.
- Adhere to quality assurance standards and expectations.
- Report any missing hotel property or damages to the department manager.
- Accomplish other miscellaneous tasks as requested by hotel management.
Job Requirements:
- Must have a valid NC Driver's License
- Minimum 1 year of prior hotel/apartment maintenance experience.
- Be on-call for emergency and/or evening problems as scheduled
- Customer service experience required, preference given to those with hotel or related customer-facing experience.
- Ability to bend, stoop, and lift as needed.
- Reliable availability, including weekends and holidays.
- Effective communication and interpersonal skills for guest interactions.
- Quick learning and adeptness in a fast-paced role with constant guest engagement.
- Strong multitasking abilities.
- Minimum age requirement: 18 years or older.