What are the responsibilities and job description for the Front desk night auditor position at Homewood Suites by Hilton Florence?
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.
Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation :
$13 - $14.50 hourly based on experience
Responsibilities :
- Process additional administrative, bookkeeping. and accounting procedures as required
- Make sure every hotel guest has a pleasant stay
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
Qualifications :
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Outstanding communication skills and excellent customer service skills are required
- Some college is preferred but a high school diploma or equivalent is required
- Requires a flexible schedule that allows for overnight shift hours
- Must be able to stand on your feet for 8 hours during a typical shift
- Please only apply if you meet each of these criteria
About Company
Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests.
Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model.
Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley.
Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt.
Last updated : 2024-11-16
Salary : $13 - $15