What are the responsibilities and job description for the Breakfast Attendant | Homewood Suites by Hilton | New York NY position at Homewood Suites by Hilton | New York NY | PM Hotel...?
What You’ll Do:
Impeccable service is the lynchpin of hospitality. As the Comp Services Ambassador, you’ll prepare and serve the complimentary breakfast bar, attend to guest needs, and make sure every breakfast experience is nothing short of spectacular.
Here are a few of the tasks you’ll be responsible for daily:
- Set up and maintain the breakfast bar.
- Keep the breakfast bar organized and clean and replenish depleted items.
- Prepare various food items as needed.
- Respond to all guest requests for additional breakfast items, hotel information, directions, and any other assistance.
Where You’ve Been:
We’re looking for someone with a High School diploma (or equivalent) and previous serving experience, preferably in an upscale dining environment. The ability to think on your feet and work calmly under pressure is essential. You must be able to contribute to a collaborative and diverse team dynamic and have a passion for customer service.
When You’re Here:
This probably goes without saying but you’ll be on your feet a lot. There will be occasions when you may be carrying/lifting up to 50 pounds, walking, bending/twisting and climbing stairs. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
Experience
Preferred- Previous food & beverage experience preferred.
- Previous customer service experience a plus.
Behaviors
Preferred- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Enthusiastic: Shows intense and eager enjoyment and interest
- Loyal: Shows firm and constant support to a cause
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Goal Completion: Inspired to perform well by the completion of tasks
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Self-Starter: Inspired to perform without outside help
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
