What are the responsibilities and job description for the Hotel General Manager position at Homewood Suites by Hilton Tulsa-South?
Please NOTE this job is in TULSA and we are just posting to see if a candidate is willing to relocate as we can help them with accomodation initally.
Job Overview
We are seeking an experienced and dynamic Hotel General Manager to oversee the daily operations of our hotel. The ideal candidate will have a strong background in hotel management, with a focus on enhancing guest experiences, optimizing revenue, and leading a dedicated team. This role requires exceptional leadership skills, a commitment to customer service, and the ability to manage multiple priorities in a fast-paced environment.
Duties
- Oversee all aspects of hotel operations, ensuring high standards of service and guest satisfaction.
- Manage budgeting and financial performance, including revenue management strategies to maximize profitability.
- Lead and mentor staff across various departments, including front desk, housekeeping, and guest services.
- Develop and implement policies and procedures that enhance operational efficiency.
- Monitor hotel performance metrics and implement improvements as necessary.
- Handle guest inquiries and complaints with professionalism and effective phone etiquette.
- Collaborate with human resources to recruit, train, and retain top talent within the hotel.
- Ensure compliance with health and safety regulations as well as company policies.
Requirements
- Proven experience in hotel management or a similar leadership role within the hospitality industry.
- Strong knowledge of revenue management principles and budgeting processes.
- Excellent customer service skills with a focus on enhancing guest experiences.
- Proficient in front desk operations and guest services management.
- Exceptional communication skills, both verbal and written.
- Ability to work flexible hours, including weekends and holidays as needed.
- Strong organizational skills with the ability to multitask effectively.
If you are passionate about hospitality and possess the skills necessary to lead a successful hotel operation, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Contract
Pay: $40,000.00 - $50,000.00 per year
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Weekends as needed
Ability to Commute:
- Oklahoma City, OK 73128 (Preferred)
Ability to Relocate:
- Oklahoma City, OK 73128: Relocate before starting work (Preferred)
Work Location: In person
Salary : $40,000 - $50,000
