What are the responsibilities and job description for the Maintenance Manager position at Homewood Suites by Hilton Worcester?
Job Summary:
POSITION SUMMARY:
The primary function of the Maintenance Manager is to direct and coordinate and perform the activities within the hotel in regard to routine, preventative and emergency maintenance.
ESSENTIAL FUNCTIONS:
- Responsible for the maintenance staff member and their performance.
- Coordinate with GM, schedule and prioritize all tasks, work orders and special projects to be completed.
- Ensure that guests receive prompt, professional treatment and courteous service in response to their maintenance needs.
- Perform daily inspections to ensure property grounds and work areas are maintained to standard.
- Ensure all safety equipment and conditions are up to code.
- Ensure proper lockout/tagout procedures are initiated and followed.
- Coordinate with General Manager to create preventative maintenance program for all mechanical related equipment.
- Establish department equipment and inventory levels to be maintained, and work with the General Manager on ordering procedure.
- Maintain, monitor, and test the hotel’s emergency and security systems, features and procedures.
- Ensure all tools and equipment are in working condition, and up to code.
- Ensure the security of all equipment and tools.
- Ensure storerooms and workspaces are kept clean and organized.
- Coordinate with GM to ensure that the grounds near the pool and fitness area and restrooms are on par with the standard meant to be maintained.
- Ensure follow through on all issues and discrepancies as pertaining to Engineering.
- Proficient in basic Building Services Engineering; including, but not limited to wall vinyl repairs, tile work, grouting, caulking, plaster, and painting.
- Maintain operation for interior/exterior of facility; including, but not limited to plumbing, heating & cooling, structural, and ground care.
- Perform property walks to ensure cleanliness, functionality and security.
- Complete assigned cleaning and maintenance requests as informed by the front desk.
- Coordinate the ordering of chemicals and the regular maintenance of the pool and fitness area.
- Maintain the Material Safety Data sheets, ensuring they are up-to-date and compliant with O.S.H.A standards.
- Assisting in the management of the departmental budget and costs of specific repair projects.
- Coordinate the maintenance of the workout equipment with General Manager.
- Reply to guest questions and handle any concerns.
- Responsible for ordering maintenance supplies while observing budgeted guidelines.
- Responsible for Maintenance Department Associate performance appraisals.
- Responsible for maintaining a monthly checkbook of expenditures.
- Ensure all employee trainings and certifications are up to date.
- Setup maintain and refresh function room as required.
- Demonstrate leadership through positive, professional communication with associates, guests, and vendors.
- Attend mandatory meetings & hotel functions.
- Comply with all company standards and policies, as established in the employee handbook.
- Other duties as required.
SUPERVISORY RESPONSIBILITIES:
- Hires and trains maintenance department staff.
- Organizes and oversees the schedules and work of maintenance staff.
- Conducts performance evaluations that are timely and constructive.
- Excellent management and supervisory skills.
EQUIPMENT TO BE USED:
- Computers.
- Software systems.
- General Office equipment.
- Electrical and manual tools appropriate to completing the project/maintenance required.
TYPICAL PHYSICAL DEMANDS:
- Able to lift and carry up to 50 lbs.
- Able to bend, stoop, walk, crawl into awkward spaces and climb ladders.
- Able to see, talk and hear.
- Requires walking the property and facility to diagnose building issues to plan repairs or maintenance for extended periods of time (6-8 hours).
- Must be physically able to perform repairs when needed.
TYPICAL MENTAL DEMANDS:
- The ability to: listen, read, write, and speak, both clearly, and effectively ensures that the lines of communication are open between the Associates and guests at the hotel; and is absolutely essential. Customer service is our priority, so it is imperative that all Associates communicate to the best of their ability.
- The ability to perform basic mathematical functions: adding, subtracting, multiplying, and dividing, using whole numbers, common fractions, and decimals.
- The ability to apply the use of common sense & understanding in order to carry out instructions, whether in written, oral or diagram form.
- Must possess conflict resolution skills.
WORKING CONDITIONS:
- Exposure to detergents, cleaning solvents, paints and chemicals used for repairs and maintenance
- Employees are expected to comply with existing safety procedures.
- The ability to work in close proximity with others comfortably, while multitasking in a fast-paced environment.
- Hospitality environment requires polite, professional conduct and communication at all times.
- Must be able to work a flexible schedule; days, nights, weekends, and/or holidays as needed.
- Hands on - Maintenance manager plus 1 Engineer in the department
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Extended hours
- Holidays
- On call
Work Location: In person
Salary : $55,000