Demo

Maintenance Manager

Homewood Suites by Hilton Worcester
Worcester, MA Full Time
POSTED ON 12/28/2024
AVAILABLE BEFORE 2/28/2025

Job Summary:

POSITION SUMMARY:

The primary function of the Maintenance Manager is to direct and coordinate and perform the activities within the hotel in regard to routine, preventative and emergency maintenance.

ESSENTIAL FUNCTIONS:

  • Responsible for the maintenance staff member and their performance.
  • Coordinate with GM, schedule and prioritize all tasks, work orders and special projects to be completed.
  • Ensure that guests receive prompt, professional treatment and courteous service in response to their maintenance needs.
  • Perform daily inspections to ensure property grounds and work areas are maintained to standard.
  • Ensure all safety equipment and conditions are up to code.
  • Ensure proper lockout/tagout procedures are initiated and followed.
  • Coordinate with General Manager to create preventative maintenance program for all mechanical related equipment.
  • Establish department equipment and inventory levels to be maintained, and work with the General Manager on ordering procedure.
  • Maintain, monitor, and test the hotel’s emergency and security systems, features and procedures.
  • Ensure all tools and equipment are in working condition, and up to code.
  • Ensure the security of all equipment and tools.
  • Ensure storerooms and workspaces are kept clean and organized.
  • Coordinate with GM to ensure that the grounds near the pool and fitness area and restrooms are on par with the standard meant to be maintained.
  • Ensure follow through on all issues and discrepancies as pertaining to Engineering.
  • Proficient in basic Building Services Engineering; including, but not limited to wall vinyl repairs, tile work, grouting, caulking, plaster, and painting.
  • Maintain operation for interior/exterior of facility; including, but not limited to plumbing, heating & cooling, structural, and ground care.
  • Perform property walks to ensure cleanliness, functionality and security.
  • Complete assigned cleaning and maintenance requests as informed by the front desk.
  • Coordinate the ordering of chemicals and the regular maintenance of the pool and fitness area.
  • Maintain the Material Safety Data sheets, ensuring they are up-to-date and compliant with O.S.H.A standards.
  • Assisting in the management of the departmental budget and costs of specific repair projects.
  • Coordinate the maintenance of the workout equipment with General Manager.
  • Reply to guest questions and handle any concerns.
  • Responsible for ordering maintenance supplies while observing budgeted guidelines.
  • Responsible for Maintenance Department Associate performance appraisals.
  • Responsible for maintaining a monthly checkbook of expenditures.
  • Ensure all employee trainings and certifications are up to date.
  • Setup maintain and refresh function room as required.
  • Demonstrate leadership through positive, professional communication with associates, guests, and vendors.
  • Attend mandatory meetings & hotel functions.
  • Comply with all company standards and policies, as established in the employee handbook.
  • Other duties as required.

SUPERVISORY RESPONSIBILITIES:

  • Hires and trains maintenance department staff.
  • Organizes and oversees the schedules and work of maintenance staff.
  • Conducts performance evaluations that are timely and constructive.
  • Excellent management and supervisory skills.

EQUIPMENT TO BE USED:

  • Computers.
  • Software systems.
  • General Office equipment.
  • Electrical and manual tools appropriate to completing the project/maintenance required.

TYPICAL PHYSICAL DEMANDS:

  • Able to lift and carry up to 50 lbs.
  • Able to bend, stoop, walk, crawl into awkward spaces and climb ladders.
  • Able to see, talk and hear.
  • Requires walking the property and facility to diagnose building issues to plan repairs or maintenance for extended periods of time (6-8 hours).
  • Must be physically able to perform repairs when needed.

TYPICAL MENTAL DEMANDS:

  • The ability to: listen, read, write, and speak, both clearly, and effectively ensures that the lines of communication are open between the Associates and guests at the hotel; and is absolutely essential. Customer service is our priority, so it is imperative that all Associates communicate to the best of their ability.
  • The ability to perform basic mathematical functions: adding, subtracting, multiplying, and dividing, using whole numbers, common fractions, and decimals.
  • The ability to apply the use of common sense & understanding in order to carry out instructions, whether in written, oral or diagram form.
  • Must possess conflict resolution skills.

WORKING CONDITIONS:

  • Exposure to detergents, cleaning solvents, paints and chemicals used for repairs and maintenance
  • Employees are expected to comply with existing safety procedures.
  • The ability to work in close proximity with others comfortably, while multitasking in a fast-paced environment.
  • Hospitality environment requires polite, professional conduct and communication at all times.
  • Must be able to work a flexible schedule; days, nights, weekends, and/or holidays as needed.
  • Hands on - Maintenance manager plus 1 Engineer in the department

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Extended hours
  • Holidays
  • On call

Work Location: In person

Salary : $55,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Maintenance Manager?

Sign up to receive alerts about other jobs on the Maintenance Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$45,665 - $61,386
Income Estimation: 
$54,361 - $72,537
Income Estimation: 
$54,361 - $72,537
Income Estimation: 
$61,410 - $79,791
Income Estimation: 
$61,410 - $79,791
Income Estimation: 
$72,768 - $97,423

Sign up to receive alerts about other jobs with skills like those required for the Maintenance Manager.

Click the checkbox next to the jobs that you are interested in.

  • Access Control Skill

    • Income Estimation: $94,625 - $127,578
    • Income Estimation: $107,509 - $135,909
  • Carpentry Skill

    • Income Estimation: $48,653 - $61,184
    • Income Estimation: $54,361 - $72,537
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Maintenance Manager jobs in the Worcester, MA area that may be a better fit.

Cleaning Manager

ADM CLEANING MAINTENANCE SERVICES, INC., Southborough, MA

Maintenance Manager

Encompass Careers, Worcester, MA

AI Assistant is available now!

Feel free to start your new journey!