What are the responsibilities and job description for the Front Desk Agent and Van Driver position at Homewood Suites Louisville?
Front Desk Agent and Van Driver:
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
- A van driver, also called a shuttle driver, drives a van or small bus to collect and deliver hotel guests to and from the airport.
- The hotel driver also is responsible for transporting guests to tourist areas and/or other destinations and provides information on the local area.
- Able to meet all the comfort requirements of the hotel guests and customers.
- Able to drive in a safe and efficient manner
- Responsible to assist the guests
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.