What are the responsibilities and job description for the Front Desk Agent and Van Driver position at Peachtree Group Hospitality Management?
Job Details
Description
Front Desk Agent and Van Driver:
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Description
Front Desk Agent and Van Driver:
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
- A van driver, also called a shuttle driver, drives a van or small bus to collect and deliver hotel guests to and from the airport.
- The hotel driver also is responsible for transporting guests to tourist areas and/or other destinations and provides information on the local area.
- Able to meet all the comfort requirements of the hotel guests and customers.
- Able to drive in a safe and efficient manner
- Responsible to assist the guests
