What are the responsibilities and job description for the Manager, Data Analytics & BI (100615) position at Honda North America?
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future!
Job Purpose
The Unit Leader of Market Information is responsible for setting the strategy and future direction for quality analytics for American Honda Motor and market collaboration with each North American Auto factory. This includes establishing and integrating regional plans for developing and maintaining advanced quality monitoring, reporting system processes and Artificial Intelligence. This role requires cross company collaboration with both North American & Global Quality Groups to ensure ongoing development and maturation of analytics resources, balancing the development of knowledge / skills of our analysts with advancements in systems / technology, developing methods to efficiently identify emerging and / or potential market issues. Manages multiple unique groups each performing diverse roles of medium and high complexity. The Unit must maintain advanced knowledge / skills and work towards predictive analysis, quickly adapting to changes in the marketplace and providing tools and data to identify problems before they impact our customers.
Key Accountabilities
- Responsible for Honda's regional quality analytics strategy and ensures that the North America quality analytics strategy maintains aligned with the NAQ and HMCo's Quality strategic direction. Develop methodology to monitor all Honda and Acura vehicles produced or sold in North America and identify and promote market issues and trends. Lead and innovate business characteristic improvements at a regional level : identify gaps, create strategic business plans, prepare for environmental changes : new technology, new business, workload, budget constraints. Continually adapt to changes in the marketplace, including the implementation of new vehicle designs and technologies, predicting potential failure modes and ensuring our process can identify all new problems arising in the market.
- Lead the activity to mitigate market exposure risks, understand market quality dynamics and identify emerging product problems, using all available data (warranty, Tech Line, ACS, NHTSA VOQ, FQR, Social Media, etc.). Develop teams to theme-up on these problems and issue QIS reports to promote investigations inside of Market Quality groups by the time they hit quality thresholds. This includes all supporting information and primary analysis of the problems.
- Lead and innovate business characteristic improvements at a regional level : identify gaps, create strategic business plans, prepare for environmental changes : new technology, new business, workload, budget constraints.
- Responsible for associate development, growth and workload management of direct reports as well as support role for technical growth and new tech preparation for each associate.
- Interact with external organizations, organizes and implements training initiatives, strengthens engagement and alignment.
Qualifications, Experience, and Skills
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What differentiates Honda and make us an employer of choice?
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Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
